I stood there for good, long while; simply aiming my shotty at the first surgeon's face. At some point, I began edging closer, and went as far as to lower my gun which I assumed would prompt the surgeon to do the same. When he didn't, I pressed square which resulted in a brutal take-down that involved the surgeon getting his entire throat slit open by the scalpel he'd been threatening me with. I would have preferred not to hurt them, but time was a concern and I couldn't wait any longer. The woman called me an animal but the man stopped her from doing anything. At that point I just took Ellie and ran, wondering how the contrast of his brutal murder and his tender care for Ellie must've struck those folk.
I spoke to a pal about it and he said he'd simply fired a shot next to the surgeon which had caused him to drop in fear and scramble away. Surprisingly dynamic scene all said and done.