I've been having the same issue for the last couple weeks when I tried to add my Xbox Live account. It's seeing my games played and updates that no problem but it's reporting 0 achievements. I've set my profile to adult and then all privacy settings to everyone both on the xbox official website and my xbox itself and have removed and re-added my gamer tag from Giant Bomb multiple times. Sadly, it's still not updating. I'm using Chrome, Windows 7, page: http://www.giantbomb.com/profile/erona/games/
I was hoping it would start working after a week since the above user reported that it fixed itself, but no luck.
Love the site and hope someone can help!
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