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fluxbit

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fluxbit's forum posts

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fluxbit

146

Forum Posts

138

Wiki Points

4

Followers

Reviews: 9

User Lists: 2

#1  Edited By fluxbit
TheHBK said:
"Huh, everytime you call, seems like you expect them to know what you are talking about right off the bat.  You do realize that you dont get the same person each time dont you?"
Of course I know that.  And I do appreciate that, each time, they let me explain the situation rather than just reading my call history and telling me what they think is going on.  I rather liked the person I spoke with on my fourth call.
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fluxbit

146

Forum Posts

138

Wiki Points

4

Followers

Reviews: 9

User Lists: 2

#2  Edited By fluxbit

Fourth call -- 25 minutes

Me: "The RMA form and my Rock Band game were never returned to me after having my console serviced.  I was told I would receive a call about my missing game from the service center within two days... that was five days ago."
Them: "Ok.  Let me review your service history."
Me: "Ok."
Them: "I see that you said you wrote on the form that there was a game stuck in the console."
Me: "Yes, Rock Band."
Them: "Rock Band 1 or 2?"
Me: "The first one."
Them: "Ok.  I see the service center definitely should have called you.  Let me call them."
Me: "Ok."
Them: "May I verify that we have your correct email address and phone number...?"
Me: "Yes, those are correct.
Them: "Ok, the service center will call you today or Friday about your missing Rock Band game."
Me: --

As before, I have left out all the times I was placed on hold.
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fluxbit

146

Forum Posts

138

Wiki Points

4

Followers

Reviews: 9

User Lists: 2

#3  Edited By fluxbit

Thanks everyone.  I hope they hook me up... otherwise it's like paying $150 to lose my game.

@OldManLollipop, @ Kazona That's exactly I what I was thinking!
@StaticFalconar Or, I could just download the form again, fill it out... hmmm...
@shadows_kill I was thinking about buying Rock Band 2 and renting Rock Band 1 just so I can do the track export.  But still, I would like my damn game back.
@Karmum Hahaha, funny.  No, they were real people; I could tell because they had to put me on hold a lot.  And I mean a LOT.

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fluxbit

146

Forum Posts

138

Wiki Points

4

Followers

Reviews: 9

User Lists: 2

#4  Edited By fluxbit

Sony has kept -- or lost -- my Rock Band game when I sent my PS3 in for service.  Lame.

First call

Me: "Uhm, yeah, you forgot to send my game back."
Them: "What game?"
Me: "Rock Band.  I wrote on the form that it was stuck in the console."
Them: "Did you write on the form that there was a game stuck in the console?"
Me: "...yes, I wrote on the form that it was stuck in the console."
Them: "We have no record of your game.  Are you sure you don't still have it?"

Second call

Me: "So, I double checked... I don't have the game anywhere at home."
Them: "What game?"
Me: "Rock Band.  I wrote on the form that it was stuck in the console."
Them: "We have no record of your game.  Are you sure you don't still have it?"
Me: "I'm sure."
Them: "Did you write on the form that there was a game stuck in the console?"
Me: "...yes, I wrote on the form that it was stuck in the console."
Them: "Oh, well, we ship the games back separately from the console.  Wait a few days and see if it shows up."

Third call

Me: "I haven't received my game yet."
Them: "What game?"
Me: "Rock Band.  I wrote on the form that it was stuck in the console."
Them: "We have no record of your game.  Are you sure you don't still have it?"
Me: "I'm sure."
Them: "Did you write on the form that there was a game stuck in the console?"
Me: "...yes, I wrote on the form that it was stuck in the console."
Them: "Could you fax us a copy of the form?"
Me: "Wait.  What?  I don't have the form, I sent it with the console."
Them: "You should have gotten the form back with the replacement."
Me: "Nope.  I never got it."
Them: "Oh, well, that would have shown us that you wrote on the form that there was a game stuck in the console."
Me: --
Them: "We'll do some stuff over here and we'll call you back in a few days."
Me: --

Will there be a fourth call?  Or more?  To be continued...


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fluxbit

146

Forum Posts

138

Wiki Points

4

Followers

Reviews: 9

User Lists: 2

#5  Edited By fluxbit

Hi ethan,

The progress bar is no longer "progressing" infinitely, but it's still not working for me.  The Flash ads work great, though.

Linux 2.6.24-21
Firefox 3.0.3
Flash 9,0,124,0

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fluxbit

146

Forum Posts

138

Wiki Points

4

Followers

Reviews: 9

User Lists: 2

#6  Edited By fluxbit

Thanks, xplodedd.  I plan on talking to friends first, then posting on Craigslist.

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fluxbit

146

Forum Posts

138

Wiki Points

4

Followers

Reviews: 9

User Lists: 2

#7  Edited By fluxbit

So, I've decided to buy a new one then fix up the old one and sell it.  Should be able to get a decent price... it's the 60GB version with PS2 hardware emu and 4 USB ports.  Well, I hope I can get a good price.  :)

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fluxbit

146

Forum Posts

138

Wiki Points

4

Followers

Reviews: 9

User Lists: 2

#8  Edited By fluxbit

My PS3 stopped working.  :(  It turns on for a split-second, then immediately turns back off again.  Unfortunately, it's not under warranty any longer.  Everything I've read online says I'll need to pony up $150 to have Sony fix it.  Bummer, dude.