My Ps4 was received Monday morning in TX and shipped Monday afternoon. Tracking number shows I should expect delivery Tuesday. Pretty fast, I assume they swapped my hd to a new machine? Either way I'm happy the return was handled so quick.
Thanks everyone for the feedback. It's real nice. Today I received the box from Sony to ship my PS4. Overnight shipping sounds good to me. Had to print out a receipt and fill out a small form, not too hard. I'll update this forum just to record the process for anyone else interested. Also, I have known how to take care of computers/consoles since a young child. So my PS4 failure had nothing to do with negligence. Ask my Apple IIc...shit still works :)
Thanks everyone for feeling my pain. I contacted Sony through chat on their site and they are sending a box for me to return my busted ps4. From what the e-mail explained I believe I should have it back next week. The process was quite painless and handled quickly as if this is occurring often. Just hope my problem isn't widespread.
@demoskinos: Thanks man. I played a lot of Resogun and it never froze on me. Actually never had a problem with freezing before tonight. I hope you have better luck than I did. I'm just worried now that my replacement may do the same. Hope not that many more of these cases pop up.
I bought my ps4 online and received it on the 15th of November. System worked great out of the box up until tonight 12/9. I was playing AC4 and all of a sudden the screen froze with all sorts of green square glitches accompanied by a horrendous screeching sound coming out of the speakers. I shut it down, let it sit for a bit then powered up to see the glowing blue light not change to white and nothing appearing on the tv. Looked up the steps to fix on the Sony site and nothing worked. Doesn't reset to safe mode, no sound, no screen, nothing. It's too late tonight to contact Sony so I will tomorrow and most likely will have to ship it back.
Lately I haven't had much time for games and honestly when I have found time I have prefered to play the pc due to the lack of titles on ps4. But there was a nagging voice in my mind telling me to play the ps4 to make sure it wasn't one of these defects that I have recently heard about. Glad I did. Played a good 20-30 or so hours of various games over a matter of days on the machine before it crashed. Thought I was safe from the blue light but glad I found out earlier than later. The main reason for this post is to warn my fellow GB friends, If you have a ps4 play it for awhile before you feel safe.
This sucks. I feel sick. Been following ever since the first on the spot and gamespotting. Listened to Arrow pointing down then Giantbomb when first created. The man always made me laugh and his own laugh was contagious. No matter what was going on in my life the man would put a smile on my face. Never met the man but felt like I knew him a little. Sad day for all, can't even imagine the pain for his wife and family as well as Jeff, Brad, Vinny, Alex, Patrick, Drew and the rest of the new and old crew that worked with Ryan. Dear man will be missed. An irreplaceable soul.
@BlatantNinja23: I'm glad you got your deluxe. I did feel nervous due to the way the store handles things misinformed. I thought they may just sell my deluxe to whoever wanted it if I hadn't gotten there in time so I got there right at 12:00. Luckily in my town there wasn't much buzz so I didn't have to wait in a line.
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