idBloc

Last payment in our records and our third-party records : 02/21/2013 09:48:11 AM PST

We didn't bill you in April otherwise in case both systems don't show the transaction can you send me by PM the transaction name on your statement?

Now, I just need to figure out why it didn't bill you this month. If you are still interested in the premium I'd advise to resubscribe. Sorry for the inconvenience!

Sorry for the inconvenience!

Sorry duders, we just fixed the issue which came completely out of nowhere.

We'll try to be proactive on that matter

Steam name: Alba <3 Cornichons

Location: US-W

Experience: In-game millionaire confused by the large amount of items in the shop - beginner

Favorite role: carry / nuker :>

@jslack is coming up with a solution :)

Hey @ignatz27 so your subscription ended a while back; I have been fixing issues so you only lost subscription recently. Your subscription was supposed to recurre but we had this one week of craziness. Same thing for you @brokemonkey .

Unfortunately I cannot reactivate your subscription, you didn't get billed for a while so you will have to resubscribe.

Sorry @ignatz27 and @brokemonkey for the inconvenience

PM me, I'll see what I can do

Heyo,

Thursday, March 28th 2013 9:75am

During the night, our system failed recurring some payments so I decided to investigate the issue. The system went on a rampage, recurred your subscription and I voided the payment.

Sorry for the inconvenience!

Oh, it's not what happened; the problem and its solution are more frustrating than just a copy/pasting... :<

@ajamafalous: I DONT KNOW WHO DID THAT *ROLL EYES*