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jakob187

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HD Viewing: A Plea and/or Debate For It To Be Free

I was originally going to post this over here in this thread, but as I wrote this, I realized that it needed its own air to breath in. If a mod feels it needs to be locked, I completely understand. However, I get the feeling from the thread I've referenced that it needs a place for serious debate and discussion...if the community's voice really does mean what we are told it means. I believe that our voice does matter, and in turn, here's a tl;dr blog going into some details.

For many of the websites that are out there, HD content is free. It's not something that comes with a paid subscription. Giant Bomb has been a trend-setter since day one. They were the first to mainstream the idea of Quick Looks for games rather than just some developer previews and hands-on things like we had in the past. They have one of the most successful gaming podcasts in the WORLD. They were (as far as I know of) the first dedicated gaming site to also be a wiki site, and that content is created BY THE COMMUNITY! These guys allowed the community to have a voice in this industry! Fuck, they play games from start to finish for 100 episodes because WHY THE FUCK NOT?

However, they are restricting HD video viewing availability to premium members in a time and day where HD content is the NORMAL STANDARD? That just seems a little...odd. Anybody could go to Gametrailers and watch stuff in HD without a membership. It's a step backwards, and does anyone honestly want Giant Bomb to take a step backwards? I sure as fuck don't. I want these guys to continue being the ones that the rest of this industry looks at and says "fuck, we gotta step our game up".

I understand that a comparison to a big entity like Gametrailers is not exactly fair. Giant Bomb is a much smaller operation. However, it's the first site that came to mind because it's the one I watch HAWP on. Still, should the size be an issue when you are a website dedicated to the idea of quality?

Downloading HD content? Sure, I could understand a membership. Premium-only content? Absolutely, I'm alright with that. However, locking the ability to WATCH in HD behind a pay wall at this point seems outdated and unnecessary. These guys have come up with all kinds of excellent premium content that I think losing exclusivity to watching HD content is worth it in order for people to enjoy the free content in the best possible quality that they can. Mind you, I don't know what kind of demands that would have on the overall infrastructure they have as well as how it would affect those of us who are trying to watch stuff. Bandwidth isn't free, and I can only imagine what the stress must be like when you have thousands upon millions viewing your content. Hell, I work at a place where we have a dedicated fiber line. I know how hard that can buckle from 20 Xbox consoles playing online, 20 computers playing online, and just a couple of people watching YouTube or some other video service.

However, it feels like there is an equal place to meet up on this without sacrificing the one thing that really matters the most about this site: quality.

The way I look at it is like this: if I were a new person coming in and decided to watch a video on the site in HD, then I was told "that's for subscribers only", would I want to continue coming to the site itself? Is that a good experience for me as a customer and a visitor? Most likely, it's not. I can go over to YouTube and watch a game trailer or hands-on demo from a ton of other people. I can go to the aforementioned Gametrailers and watch stuff in HD. So why go to Giant Bomb? This is where I can understand the point in the argument: Giant Bomb produces some good original content that can't be found anywhere else, and like anyone that produces original content, you want a paycheck at the end of the day. However, when we're told "we're going to outsource stuff to YouTube as well in order to get extra revenue stream", well...why am I going to click on your video if it's not HD? Because it's Giant Bomb content? What is Giant Bomb? I visit the website and they get a couple of clicks. I see a thread in the forums where both non-subscribers and subscribers alike are saying "HD videos should be free to anyone to watch". I say "oh, they're YouTube is only in 360p? Bump that, I'm Audi 5000".

So, Whiskey Media staff, if you are reading or listening, I am a paid member. I remember something you all said a while back and have stated multiple times since: you work for us - the free ones that see the ads and the paid ones who don't. We put money in your pockets to buy outlandish amounts of Skylanders shit for our amusement, and we greatly appreciate everything this site does. In turn, I know that I myself would like to implore you as a paid member...as someone you work for...to allow everyone to VIEW the video content you produce in the standard of today: HD. If there is something that we can all do, if there is something that can be rearranged...hell, if I have to pay another $10 on my membership for it to happen, then so be it. It feels like the dialogue needs to be there.

We are a community where many of us subscribed just to keep the Bombcast from being split into two pieces so that EVERYONE can enjoy it. Remember that? Here I am, a user, saying I'd pay an extra $10 a year to allow EVERYONE that visits this site to see your shenanigans, in-depth looks at games, and general commentary on the industry in glorious HD. That's still the cost of ONE video game, and I can easily cut ONE game out of my library each year for a community I care about, even if I don't know the vast majority of them.

There will probably be many members that don't agree with this, but at least this side of the argument...I hope and feel...has been presented in a formidable and decently thought-out fashion for you to consider.

*EDIT* Thank you all very much for the intellectual and thoughtful way we have approached this topic. It's nice to see this community can still get down to the nitty gritty when needed.

I wanted to slightly amend something that was brought to my attention. I was unaware that intern content on the YouTube channel was available all the way up to 720p. That is a link to a 20+ minute video of Fear Gauntlet available in high definition. This is content hosted on TheRealGiantBomb, which in turn has left me scratching my head. Why would intern content available in HD but not the regular stuff for the site? We have to ask ourselves that question. I do not mean this to belittle the intern's work, as I love the stuff they've done. I just never checked the HD button on that before because I thought it was locked to the same standard definition as everything else on the channel.

Also, I'm not writing this...and I hope no one else is either...as a "call-out" to Whiskey Media. I hope the staff and everyone else realizes that. A lot of it is curiosity and the users trying to work it out in their own heads what the deal is. As you can see through the comments (and I suggest that everyone reads every single one of them, there's been some great discussion about it so far), this is a community that is just wanting some answers to questions that they have, as well as offering their two cents on whether having HD viewing exclusivity is something they are getting a membership for. It's kind of like a town hall meeting. The vast majority of comments I've seen suggest that HD viewing exclusivity is not a dealbreaker on their memberships. Stuff like TNT, the mobile site, Random PC Game, Load Our Last Save, and Whiskey Jar Time (or whatever Jeff decides to call it with each new iteration) is the reason we pay for our memberships.

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Mercy_

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Edited By Mercy_

@Mercot said:

@damnboyadvance
Thanks for being the voice of us, bro.

I'd love to get a paid membership on this website as soon as I can, but I won't be able to for a while. Money is tight, and I don't have enough money to just get a membership.

But being a free user, I think we just get screwed sometimes. There was the case where they almost made the Bombcast a subscriber-only feature. That was total bullshit. There is also the thing about HD video. But what really grinds my gears is that the mobile website is subscriber only. Think about it: IGN, Gamespot, they all have mobile websites. They are also all free to use. But the Giant Bomb mobile website? You have to be a subscriber. That's a step backwards in my opinion.

I think instead of just restricting what free users can use, Giant Bomb needs to give subscribers more features. Yeah, I'm sure Happy Hour and all that is cool, but will that make everybody want to pay $50 a year?
I'm not sure how one can be screwed while enjoying a free service. You want subs to get more features than free users, making it worth the $50 a year, but wouldn't mobile access fall into this category? Would that bring you in as a subscriber if you had the means?

The mobile site was my sole reason (other than supporting a group of awesome people doing awesome things) for subscribing. All of the other content is great, don't get me wrong, but I can live without it.

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MrOldboy

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Edited By MrOldboy

If HD videos are no longer a member perk, that diminishes the value of the membership. I doesn't matter if the majority of members want it to be free. Since it was a bullet point as a member perk from the start, taking it away would mean the value of the membership is decreased by X (insert value of HD videos here, >0). I subscribed initially because of HD videos, now as premium videos have picked up I wold say that is the main reason with HD videos being a close second.

As others have said, staff created/recorded content in HD should be a member perk. Anything else, trailers, dev diary crap should be uploaded to youtube at HD or whatever the max resolution they were provided at.

Its not just the resolution of the videos uploaded either. 480p videos can look very very nice if they aren't compressed to shit. I understand the reason behind compressing videos to limit bandwidth, but at a point there are diminishing returns. Looking at some of the HD content, quick looks mainly, it may be 720p, but the compression makes it look a bit grimy on some videos and the SD videos suffer from this even more. I dont know how or who does the compression for the whiskey stuff, but as a user I would like to know as I've seen videos at the same resolution, but appear much much cleaner than whiskey stuff and at considerably lower file sizes. If I was a free user I would be demanding cleaner SD videos instead of trying to get whiskey to damage their membership value.

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krazy_kyle

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Edited By krazy_kyle

@theodacourt said:

If people value HD over the quality of the content, then they're probably not going to become subscribers anyway. Anyone who avoids this site because of that, isn't going to subscribe if it was the other way around. My point here is there would be no more incoming subscribers from such a change. The bandwidth of all the free users would be immense and would cost quite a lot to support.

When the costs outweigh the profit then it's not a smart move in any business. While I agree it would be nice and perhaps standard for Whiskey to offer free HD viewing, I don't think it's financially viable, and if it means sacrificing something else to make it work then I'd be even stronger in my opposition. I don't think enough people would be willing to up their subscription fee for such a thing either, they'd rather it went to producing more content, not just make some pixel figures go up.

If you want everyone to enjoy the giant bomb content, then you should offer up some money to a gifted subscription. If I wasn't a member, I'd rather have a subscription with everything in SD than free stuff in HD.

My points. The content is more important than the image quality. I don't think it's financially viable, or a smart business move.

The quality is great but the quality will look more awesome in HD

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Avanzato

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Edited By Avanzato

The picture quality on the HD videos is so bad and has been for a such a very long time that I don't really consider them to be a subscriber perk, I only download them because I can.

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damnboyadvance

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Edited By damnboyadvance
@Mercot said:
@damnboyadvance
Thanks for being the voice of us, bro. 
 
I'd love to get a paid membership on this website as soon as I can, but I won't be able to for a while. Money is tight, and I don't have enough money to just get a membership.
 
But being a free user, I think we just get screwed sometimes. There was the case where they almost made the Bombcast a subscriber-only feature. That was total bullshit. There is also the thing about HD video. But what really grinds my gears is that the mobile website is subscriber only. Think about it: IGN, Gamespot, they all have mobile websites. They are also all free to use. But the Giant Bomb mobile website? You have to be a subscriber. That's a step backwards in my opinion. 
 
I think instead of just restricting what free users can use, Giant Bomb needs to give subscribers more features. Yeah, I'm sure Happy Hour and all that is cool, but will that make everybody want to pay $50 a year?
I'm not sure how one can be screwed while enjoying a free service. You want subs to get more features than free users, making it worth the $50 a year, but wouldn't mobile access fall into this category? Would that bring you in as a subscriber if you had the means? (I'm not making light of your financial limitations by any stretch.) To reiterate (as I posted earlier) I'm happy to pay for extra content as long as GB keeps producing unique, quality stuff (hey, where else can I get periodic eps of Jar Time for fifty bones a year?). HD is still THE way to view GB videos, and it was the initial draw for me. If opening HD content to free users inspires more people to subscribe for extra content, then that seems like an okay deal for all.
But when so many other websites have mobile websites for everyone to use, is it really an extra feature for subscribers, or just giving subscribers something everyone should have? I can understand from GB's perspective that making the mobile website subscriber-only would bring in some extra subscribers, meaning more money for them, but it also means that they'll get less hits because not as many people can view their content on the go. I think a better idea would be to give everyone the mobile website, and put ads on it for everyone except subscribers. 
 
Also, I got to thinking about the idea of making HD videos free for everyone. I'm now around the middle. Being a free user, I would love to see free HD videos for everyone, but that would mean less incentive for people to subscribe, which means less money for Giant Bomb. Maybe a better idea would be to have a few videos available in HD for everyone, so that we can get a taste of it, which may lead to more subscribers.
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DriveupLife

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Edited By DriveupLife

No. Pay fifty bucks for a year or five for a month and become a member. Simple as that.

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benpicko

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Edited By benpicko

@Avanzato said:

The picture quality on the HD videos is so bad and has been for a such a very long time that I don't really consider them to be a subscriber perk, I only download them because I can.

This is too true. Too true indeed.

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jakob187

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Edited By jakob187

@Meowayne said:

Got to agree with damnboyadvance here: To hide a mobile version of your site behind a credit card check in 2011 is a considerably more dickish and backwards move on behalf of WM; whereas I can understand the "premium" status of HD due to bandwidth and/or prestige, this is actually limiting the usability of the website itself. Binding video quality and availability to a subscription is regular practice. But I've never been asked to pay for a mobile site. I'm not a subscriber and I won't ever be one, and I have no emotional investment in this issue whatsoever. But following the logic behind the argument, the mobile site should be the issue here.

I don't agree with you on the mobile site issue, but there's not really any argument I can bring against it. At the same time, we could all easily devolve this into a discussion that says "well, why are their memberships at all". The mobile site is something separate from the regular site that they have to code, which is more man hours than already necessary. That's really the only way I can try to justify it. Even then, anyone on Android could easily pick up the free Giant Bomb app, which is pretty damn good and run by a community member. You wouldn't have the forums, but honestly, I don't use the mobile site for anything other than checking the news and watching some videos...and literally, the only thing the app doesn't have is the forums.

The other thing that we have to continue pointing out, however, is that places like Gamespot or Gametrailers or IGN are large corporate entities with a ton of money behind them. Building and running a mobile site for them? Probably not that big of a deal for those places. However, Giant Bomb is something like...30 people, maybe less, trying to build a network of sites. There are things that will obviously come along with time.

The main reason the argument about HD videos is even coming up is because of the fact that the intern videos on the YouTube channel are in HD while the website's front page content on YouTube is not in HD. That is something that seems reasonable to point out and say something about. Something like a mobile site takes a few more man hours than just shooting a video in HD and then pushing that through the tubes...I think. I can only assume how many man hours go into making an HD video happen on the site and/or YouTube.

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Olymp1c

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Edited By Olymp1c

Not having HD as a standard option just makes the site look bad. I think I'd eventually get a lot more value out of my subscription if the site had more users. The switch is going to happen sooner or later and I'd rather not have the site be approaching irrelevancy before that happens. I mean currently you don't have to go too far down the list of top viewed videos on the YouTube account to get to under 10k views.

I'm not saying to change it right away. The youtube account hasn't been putting up all content for too long and possibly can bring those numbers up some, but I suspect they'd make a lot more off those videos from ads if they were HD.

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Dany

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Edited By Dany

@Olymp1c said:

Not having HD as a standard option just makes the site look bad. I think I'd eventually get a lot more value out of my subscription if the site had more users. The switch is going to happen sooner or later and I'd rather not have the site be approaching irrelevancy before that happens. I mean currently you don't have to go too far down the list of top viewed videos on the YouTube account to get to under 10k views.

I'm not saying to change it right away. The youtube account hasn't been putting up all content for too long and possibly can bring those numbers up some, but I suspect they'd make a lot more off those videos from ads if they were HD.

...youtube videos have been HD for a week. They made the change.

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MidgardDragon

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Edited By MidgardDragon

I've said it in another topic and I'll say it again here, as a paying member I think free members should get up to 720p streaming for free. Keep 1080p streaming pay only, only allow HD viewing on Roku type devices for pay members, and keep downloading of HD videos of all qualities to pay members. I don't think 720p streaming for free members is at all a bad idea, as lots of other sites come with it standard, no pay.

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Dany

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Edited By Dany

@MidgardDragon said:

I've said it in another topic and I'll say it again here, as a paying member I think free members should get up to 720p streaming for free. Keep 1080p streaming pay only, only allow HD viewing on Roku type devices for pay members, and keep downloading of HD videos of all qualities to pay members. I don't think 720p streaming for free members is at all a bad idea, as lots of other sites come with it standard, no pay.

There is no 1080p video. They have only done and will continue to only do 720p video. Non subscribers now get 720p through youtube, they changed it about a week ago.

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Dagbiker

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Edited By Dagbiker
@Olymp1c

Not having HD as a standard option just makes the site look bad. I think I'd eventually get a lot more value out of my subscription if the site had more users. The switch is going to happen sooner or later and I'd rather not have the site be approaching irrelevancy before that happens. I mean currently you don't have to go too far down the list of top viewed videos on the YouTube account to get to under 10k views.

I'm not saying to change it right away. The youtube account hasn't been putting up all content for too long and possibly can bring those numbers up some, but I suspect they'd make a lot more off those videos from ads if they were HD.

They already put hd video on youtube
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tebbit

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Edited By tebbit

@dudeglove said:

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Political cartoons, eat your heart out!

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Olymp1c

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Edited By Olymp1c

@Dagbiker said:

@Olymp1c

Not having HD as a standard option just makes the site look bad. I think I'd eventually get a lot more value out of my subscription if the site had more users. The switch is going to happen sooner or later and I'd rather not have the site be approaching irrelevancy before that happens. I mean currently you don't have to go too far down the list of top viewed videos on the YouTube account to get to under 10k views.

I'm not saying to change it right away. The youtube account hasn't been putting up all content for too long and possibly can bring those numbers up some, but I suspect they'd make a lot more off those videos from ads if they were HD.

They already put hd video on youtube

Sorry, I'm a subscriber so I didn't even notice a change since I only use the youtube for the intern stuff which has always been HD. GJ guys! Getting stuff I want done before I even know I want it lol.

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dichemstys

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Edited By dichemstys

@nrh79 said:

I think that at least the videos that are available in HD elsewhere should be HD here. I don't think that necessarily has to include in-house sort of vids like mailbag or whatever; trailers and such should prob be HD though.

I stand behind that, totally.