Got an email from Daniel at WM. Some progress - my Least100Seraphs username is now associated with the correct email. Of course, I still can't use it because I never got the activation email, so I still can't activate the multipass... I responded and let him know, hopefully a resolution is not too far away.
Thanks for the help, LordAndrew and Snide. I just sent another support form where I tried to go into more detail with emails, user account names, etc.
I checked my email when I got up (it's 7:30am here in Australia) and I had an email from Giantbomb! ... someone has started following my Least100Seraphs account (I was able to get into GB one time and update my email address). XD
I didn't plan on making more accounts - but I had to in order to even reply to this thread as I couldn't log in due to GB requiring a multipass in order to login to the site.
When you say contact support, I take it to mean that I use the support form that's in the WM site? I fired off a support form just now, using my current email address, but didn't receive an email in my inbox acknowledging that the support form has been received (as is standard for most sites that request contacting support via a form or email). Should ihave received an email saying "We have received your support form" or similar?
Haha, brilliant, this crap gets worse. Yeah, I had to create a whole new effing account thanks to this.
I changed my GB account information so that it had my new email address. In trying to sort out the Steam issue, I logged out of WM. Clearly the email I missed was the WM activation/verification email, because now I can't log back in to my Least100Seraphs account on account of it not existing! When I try to log in to GB with Least100Seraphs it of course sends me to WM's multipass login, which as aboe mentioned, won't allow me in.
I'd thought about just giving up on the old account and using this new one instead, but of course, my old account has my XBL and Steam accounts linked, and I can't link them on my new account because they're on that one... and I can't remove them from the old one because I can't log in to it.
Log in to comment