My community is for 25+ people and they will just /block asshats and not deal with them.
Weird, most of my experiences with people from TOG (not in GW2, mind you, but other games) have involved me having to /block an asshat, although I suppose it's good you are trying to get more people involved. WvW has been ugly for Yak's this week.
Being a pretty big community we do have our share of jerks just like any big group. In GW2 we are really attempting to police our own but if someone goes too far let me know and if you have screens it will help.
The last 2 nights in the OC time frame have been incredible. We took all 3 orbs last night against some pretty tough opposition from BG. GoM is really not that good and we could easily crush them if BG wasn't on the field also. Oceanic is shaping up pretty good and multiple guilds are supporting each other even without direct alliances. We are one server and if we can stop the bickering that happens at times we really do good out there. Overtaking GoM even with them hacking the orbs like 4 times now. (we did it once but I think it was a GoM transfer bringing our name down)