Thanks for Nothing Manny

  Yesterday I emailed Microsoft support for a problem I've been having my my Xbox 360. In this email I informed them that my XBLA games were not working properly, about half of my XBLA games (old and new) don't detect that I am connected to Xbox Live. I have tried re-downloading them, but it does not fix my problem.

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Here their reply:

"" Hello Bruce,  

 

Thank you for contacting Microsoft online support for XBOX. I am Manny and I will be helping you today with this issue.

 

I understand that you are having an issue loading your full version game and tried re-downloading it but has the issue. I do apologize for the inconvenience.

 

Bruce, as you have mentioned, if you are loading a downloaded game to another console, the game will revert back to trial version. It has something to do with the license of the console as to where you originally downloaded your content.

 

Thank you for your time and understanding.

 

Should you need to reply to this e-mail, please reply 'with history' (include any previous e-mail) or reference to Service Request Number ---------- so we can expedite our service to you.

  

Thank you for visiting Xbox.com. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.

 

Best Regards,

 

Manny

Microsoft XBOX Support Services ""

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The reply is poorly worded, and did not even address my problem. I told them that my problem was with games I downloaded on my new Xbox too. This is probably the worst experience I've had with customer service in a while, but at least it makes me laugh.


(P.S: If you have any ideas as how to fix my problem I would appreciate it.)


Email



 



11 Comments

Portable Retro Gaming Emulator = Awesome

I recently got a portable gaming emulator and I am enjoying it so much, I decided to write a blog about it.  It is probably the best handheld I have ever owned, you can download any emulator for the NES, SNES, Genesis, GBA, and the Neo Geo and play it on the handheld.

 The screen is a little small, and the battery life is only OK, but those are my only complaints really.
It's like everything I ever dreamed about in a handheld,  I highly reccomend it.

  

8 Comments

Things that could fix Mirror's Edge

I recently purchased Mirror's Edge in the hopes that it would be different from everything else I have been playing recently. I can definitely say that it is a nice change from all the shooters, it's definitely a good game, but I feel there are 3 little things that could easily be changed to make this game amazing.

 1. Better Controls
   -The controls for this game are too simple. Often when I try to preform a wall run I just leap off an edge to my death, because the jump button and the wall run button are the same. In order to wall run properly you must look almost directly at the wall, which is difficult with the speed of this game.  
  -At times I find myself pressing the jump button too late and falling to my death. In a game where your feet are not visible it is difficult to tell precisely when to jump.

How to fix it:
-The wall run and jump buttons should be separate, maybe the "X or A" button should be used to wall run.
                       - It's tricky to fix not being able to see your feet in a first-person game, maybe the controller should rumble at the best time to jump.

2. Less Combat
   -This game was not supposed to centered around combat, so the fighting components of this game do not work very well. Large groups of people shooting and killing me very quickly is a regular occurrence in this game.

How to fix it: - Less enemy's with guns would be nice, or maybe more cover to get around the enemy.

3. Better Flow
   -This game is at it's best when I can smoothly jump from building to building around the city. When this game slows down in combat areas or for some puzzles the game gets repetitive and boring fast.

How to fix it: - The game should be out in the open more often, and the correct path should be a little clearer. There should be less frustrating sections in which I have to die multiple times to discover the right path.

These are my thoughts on Mirror's Edge, if you can think of anything I missed go ahead and comment, or if you think I'm wrong tell me why.

14 Comments

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