Any time you take choice away from consumers like Epic is with the exclusivity deals, you're going to cause friction with consumers. Even if Epic was a better platform in every way there would still be a lot of hate for them simply because of that. People don't like origin or the uplay launcher, but tolerate them because it's just ubisoft or EA games, not games from other publishers. I also think situations like the Metro incident were handled poorly, the game WAS available on steam but then got suddenly pulled without warning. If they had given even a 48 or 72 hour notice there would have been almost no backlash in that situation.
I don't think Epic would be getting nearly as much hate if they had enticed publishers to sell on their platform for a lower cost than anywhere else because of the more favorable revenue split, instead of sniping exclusivity deals. They're trying to force themselves into relevancy instead of offering a better product or storefront.
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