PXAbstraction

If anyone's interested, I did an uncharacteristically angry video on the final release of this game. If you didn't like it in Early Access, you have no idea how much worse it got.

My pleasure. The premium content must flow! :)

It's definitely possible. I'm not really sure how they determine the limit of sites and why the reputation would have fallen below the threshold. If it fell, it can also rise though, that I do know. Unless the engineers want to contact whatever authority generates the limit and request that it be changed, I'm not sure what recourse you have beyond asking your IT people to whitelist cbsinteractive.com. Truth be told, reputation based filtering is pretty damn useless to begin with. You can still block sites in firewalls that are categorised as unwanted (porn, hate sites, etc.) Reputation filtering is supposed to make it so you don't have to maintain the lists as much but in our case, it causes more problems than it solves. We have a HUGE whitelist of sites that it caught but were legitimate for the organisation.

EDIT: In case the engineers or someone else wants to appeal to have the site unblocked, Sophos apparently uses TrustedSource for their reputation based stuff. I imagine other firewall brands do too. What a surprise, a half-assed system that's run by McAfee.

GOT IT! I watched the live log of the Content Filter and Sophos is now blocking vidtech.cbsinteractive.com due to "reputation limit." This means that either through user reports or bot analysis, they believe that URL is not reputable. I find Sophos' limit system to be flawed at best. I whitelisted cbsinteractive.com from filtering and the player now works.

So if the other people in this thread are having issues at work, that's probably why. I think Sophos pulls their filtering database from a third-party so this could be affecting other brands of firewalls. Unfortunately, if you're not in IT, you'll probably have to beg your admin to whitelist it if you want to watch premium content at work. :(

So it occurred to me this morning what could possibly be happening. We do use Content Filtering through our Sophos firewall and though the rules are fairly light (it's mostly to prevent Netflix use and to block nasty stuff), the categories do receive regular automatic URL updates from Sophos. It's possible that whatever server the player points to when it initialises got added to the Sophos definitions. When the player initialises (i.e. before the controls or anything are displayed), do you know what server it attempts to contact? I can try to manually whitelist that in the content filter. I wouldn't be surprised if that's the solution.

I'll try to whitelist my laptop tomorrow and see what happens. I have access to the firewall but didn't set it up and my boss is off this week so it might take me a bit to do. I just assumed the player changed cause we literally didn't change a single thing on our system between last Friday when it worked and now when it doesn't. This is real weird.

So just so you know, I tried it at home and it works fine. So something with the player has changed to where it either wants a non-standard port or something else our firewall doesn't like. I'll try to poke around a bit more with the firewall in the morning and see if I can figure it out but yeah, something has changed with the player since Friday.

@edgework: I'll see if I can whitelist my laptop's IP address. If not, I'll be home in 90 minutes and will just fire up my laptop there and see what happens.

So the plot thickens. I just VNCed into my gaming desktop at home which is also Windows 10 and Chrome and the video player works fine. Really perplexed now. There's no difference on OS or browser versions between my laptop and home desktop. Now, we ARE behind a firewall at my work but I'm in IT and have access to it and nothing in our configuration has changed in forever. Did they change something with the player that makes it use a non-standard port or something perhaps?

Just tried it again on Chrome and IE 10 on a Windows 7 based VDI image at work. Same problem. I don't mind using YouTube for now, except of course none of the premium content is there. And they just got all the encoding corruption issues sorted.