So last night I found out that my Red Dead Redemption game doesn't work now.  The game loads up like its suppose to, but then goes black and decides not to go to the start menu.  I take a close look at the game and find that there is a circle and a slight scratch on the bottom of the disc.  I call the GameStop that I got the game at and explain my issue.  They proceed to tell me that I have to have the receipt with the warrenty on it.  Well I don't think I got the warrenty with it, but with a game that is under 30 days old and the fact that I still have the receipt to prove I got it under 30 days is bullshit.  I don't want my money back, all I want is to exchange the game for the same one.  After debating with the lady on the phone, I ask to speak to her manager and she refuses to let me speak to him.  She tells me that he is busy and that the policies can't be changed.  I hang up the phone and look on the back of my receipt and see that is "Opened new merchandise may be exchanged for the identical item within 30 days of purchase.", after looking at this I decide to call the corperate headquarters of GameStop and talk to them about this.  They tell me that they have the right to refuse it and I would have to call the district manager and see if he can overturn it.  All because my xbox may or may not have done this to the game.  The whole issue in my opinion is complete bullshit, I would understand if I would want my money back, but I don't.  Well in the end, if I don't get my game, I'll just stop doing business with them and putting an article in the paper about how they cheat people out of there money.