rick

@00: This is your problem:

This is the request we see (notice the garbage at the end. its a bug in the app)

/2016/03/31/vf_killerinstinctseason3_ql_033116_4000.mp4?api_key=**YOURKEY**http://00:3kUG96QHE7Kj8}.g=>y9HM3DdN9P

@thomblweed: Try again today and let me know how that goes. I don't see any record of your API key authenticating yesterday or today. That means the app isn't even trying to hit us with the correct URL for some reason.

To whomever uses this as their user agent

'Bot for Giant Bomb Unarchived to catch live shows. Runs a single request every 5 minutes.'

Kudos! You're awesome. That is the best UA I've seen.

@underseamanboy: I see no requests using your API key. Are you sure you entered in correctly in the feed URL?

@interpol: OK it got it to work using method 2. Here on my work computer. At home I can't even get iTunes to accept the URL. ¯\_(ツ)_/¯

Maybe if you have version 12.3.3.17 you'll have the same luck?

@interpol: Please tell me step by step how you subscribed to the HD video feed on iTunes.

@interpol: Since when have you not been able to download podcasts on iTunes? You mean audio podcasts. Right? That's our number 1 off-site priority to support. AFAIK audio podcasts work fine on iTunes.

@charlesda: OK so HLS is not your problem. Sorry if this was asked and answered but can you view video on the site from your device?

@charlesda: Can you play this stream?

http://qthttp.apple.com.edgesuite.net/1010qwoeiuryfg/sl.m3u8