The only thing I can think of is make sure you are running the game in Fullscreen (rather than borderless fullscreen) and make sure your render resolution is 100 and not something over that.
edit: 1 I am running this game with a gtx 1070 - so I am not using dlss. But are you using DLSS? I think you should probably try that if you have ray tracing shadows on.
edit 2: if you have a ryzen cpu, you could try this: https://www.youtube.com/watch?v=muSXmzm783s
I don't have a ryzen cpu so I can't confirm if it works or not.
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