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snide

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Paid membership update: the basics and a video test

It should come as little surprise to most of you that the engineering team here has been working on a paid membership product for Whiskey Media over the last couple of weeks. While I'm gonna wait for each of the sites to make formal announcements about what it includes I figured we're far enough along at this point to start talking roughly about our plan and get some feedback from everyone. I'll be releasing more details over the next couple weeks as we adjust with your feedback.
  
First, why are we doing this? 
 
It's easier for us to build towards what our users want, than what random visitors off Google require. We can either build a better product than our competitors and rely on our small, hardcore userbase to partially support us (that's right, you're now a pie slice!), or we can go for quantity as a content farm and build everybody-eats-it-but-nobody-likes-it web sites like our competitors. We like being able to be proud of our work, so door number one it is!
 
What am I going to lose if I don't buy any of this? 
 
Sorry, you must be thinking about someone else. We're in the not pissing off the Internet business. The site as you see it right now will remain largely unchanged.

What's this about unified Whiskey Media accounts? 
 
First off, we're going to create a unified Whiskey Media account system tied to your email that will work on any of our sites. You don't need to pay for that, everyone will just get it for free on day one after jumping through a couple account-linking hoops. Yes, you'll be able to retain different usernames across sites, but you'll only be able to link one account per site to your umbrella email account. If you end up deciding to upgrade to a paid account you'll earn the benefits across the entire network so no worries about us trying to make you pay more than once. 

 The mobile version.
 The mobile version.
Dude, just give me some details already. 
 
OK, so it wasn't hard to figure out the nuts and bolts stuff  you guys wanted... HD Video, mobile / iPad support and no ads. Fine. Done. So without further ado lets list out the first 3 confirmed features... 
 

  • Stream and Download HD Video at 720p (we shoot and receive most source material in 720, 1080 would just be upscale). Here are a couple tests, let me know how they look (Wargames, Portal 2). We plan on doing this for our entire back catalog, but obviously the newer stuff will look better.
  • A completely redesigned mobile site built in HTML 5 with video-watching, commenting and profiles built into it from the start. It will work on any smartphone with a web browser (iphone, android...etc). The site will continue to work as is for everyone else. Our iPhone app from last year is still free.
  • No ads (if you go for yearly billing). Sorry but we need to be able to make reasonable guesses against our ad inventory, and we can't do that unless we know for sure what portion of our audience is in it for the long haul.
 
Dude, that's it? 
 
Nope, not even the start. That's just the stuff you could have guessed. I'll talk about the rest in the next couple weeks and I'm sure the various editorial teams will start talking about this stuff pretty soon. For now I just wanted to say... yes, this is a thing, it's happening in September and don't worry, we're trying to be smart about all this.
 
 Unified accounts are free.
 Unified accounts are free.
What definitely won't be in the plan? 
 
  • Paid message boards. I just don't like segregating audiences.
  • Anything that involves the wiki. Sorry, that's something we all built together and I couldn't ask anyone to pay for premium access or features there. We'll be rebuilding/redesigning all our wiki and API tools quite soon, but that has nothing to do with this. As far as the wiki goes, everyone is equal.
  • Calendars of anime chicks?
  • Free games from five years ago?
  • Any sort of in-your-face hard sell. I've got the feeling most of you just want to support us and could care less about the features. That's great, we'll respect you back in the same way with not trying to do anything stupid when it comes to convincing you to make that decision.
 
What will this cost?   

We're still figuring that out.  If I mentioned anything that wasn't concrete I think our BizDev guy might have a heart attack. I can say there will be a monthly and yearly option. Along with no ads we're considering giving T-Shirts to anyone who signs up for the yearly plan. Does that sound like a good idea, what would you want to see on the T-Shirt? We'd likely have to add $10 to anyone outside the US to pay for shipping if we end up going that route. 
 
Will you support paypal? 
 
Right now we're thinking about going only with credit / debit card processing. If there is wild outrage that paypal isn't an option I'd like to hear it.
 
Duder, I've got an idea! 

I'd love to hear it. Let us know what you think below.
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bed

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Edited By bed
@Abyssfull said:
" Can we at least receive a Whiskey Media Staff Calender then? "
or even better..  
Whiskey Media Staff Calender with the staff members drawn as anime chicks
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Supermarius

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Edited By Supermarius

So no one else is worried that the addition unannounced benefits of premium membership could include exclusive or early-access audio or video content?  I know the GB guys are smart, but they have businessmen they need to answer to who might have a desire to play hardball since, if you read the Whiskey Media main site, video content is apparently the biggest attraction. Ahh, maybe i'm just crazy.

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ch13696

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Edited By ch13696

What about the people that already paid $2 for the iPhone app that you rarely even talk about? Are you going to ditch them?

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wintermute

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Edited By wintermute

Another idea, although maybe not just for paid subscribers, would be a series of tutorial videos/posts by the GB staff on various important games to help people get good at them. For example, Brad could give a course on Starcraft II; or Jeff could show how to train for Streetfighter 4, and Vinny could explain how to play Persona 4. Of course, the staff-members themselves would have to get good at the games first (zing!). But seriously, I'm sure they are much better than me and  to get good at some of these games requires a lot of time and attention.  There is no other group of guys that I would want to spend that kind time with than those here on GB. Even if there were more tools for community members to post instructional-videos or walkthrough videos would be cool.
 
Yes, I'm asking for this because I suck at games. :-P

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sileonex

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Edited By sileonex
@Abyssfull said:

" Can we at least receive a Whiskey Media Staff Calender then? "

I agree but it must have suggestive poses of course.
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V_Ben

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Edited By V_Ben
@ch13696 said:
" What about the people that already paid $2 for the iPhone app that you rarely even talk about? Are you going to ditch them? "
I'd forgotten that I'd paid for that :D
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Azteck

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Edited By Azteck

Question here, Dave. I'd be very happy if I got this answered.
 
The idea about a shirt is great, I absolutely love it.  But would it mean that the subscription is $10 more expensive for everyone outside the US? Would there be an option to not get the shirt and pay the normal cost for it? It just seems rather.. uncool that just because some people do not live in the US, we get charged a higher price for a subscription that other people get cheaper.

Also imagine this, somewhere down the line, you end up with multiple shirt designs in your store. Would the subscriber be able to pick which of the shirts he wanted.
 
And if someone decided to subscribe for a year, and then do the same the next year. Would they get another shirt then or is it just a one-time thing?

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ch13696

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Edited By ch13696
@V_Ben said:
" @ch13696 said:
" What about the people that already paid $2 for the iPhone app that you rarely even talk about? Are you going to ditch them? "
I'd forgotten that I'd paid for that :D "
Yeah I know. I paid for this app back in March. I'm all for supporting the staff and the site, but come to find out that the app is free? C'mon.
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Daveyo520

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Edited By Daveyo520

I am really not a fan of a paid membership... No matter what you get, why can't just everyone get it?

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TomWhitbrook

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Edited By TomWhitbrook
@snide: I don't think there is a huge amount that could induce me to pay that you wouldn't have to slice out of what you currently provide, and as you seem to be committed to preserving that that then I'm not sure what I'd want out of it. I don't mind seeing ads at all, so removing ads isn't a big feature, and I thought the sponsored quests were pretty neat so I wouldn't mind seeing more and more of those. I'm not sure how much I would consider paying for access to the sites full feature set via mobile, as I'm only just making the smartphone leap and that's mostly for work, but I can see that being something I might want down the line. 
HD video downloads are more tempting than they probably should be, though...
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ch13696

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Edited By ch13696

I'm a little more upset that I have to put in money just to log into the mobile site. I think that's something that should be for everyone. 

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louiedog

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Edited By louiedog

Would it be possible to get a button on our achievements page to refresh our accounts? It's not a big deal, and I'm assuming you'd still have to limit its use to once every few hours to prevent abuse, but it'd be handy. I've definitely finished playing a game, especially when I get an S-rank, and been bummed out when waiting anywhere between a few hours and many days to see how I've done compared to the rest of the community.

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ht101

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Edited By ht101

That is a good idea for a subscription service.  Like many others, I want to hear about the price but for now it sounds like it is a good thing.  The unified accounts being free is excellent and very glad to hear that.

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jkz

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Edited By jkz

I'll be signing up, of course. I spend more time on this site every day than I do on any other site. Just waiting for the payment details. 
 
Also, a T-Shirt would be awesome.

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wintermute

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Edited By wintermute

BTW, I commonly donate $5/month to podcasts I like (that will take my money). So, $60/year is fine with me, although I realize others might not have that kinda cash to throw around. (Okay, okay, I'll stop bragging :-). Maybe it could be tiered pricing. Or a flat-rate for subscription and allow people to optionally donate more if they would like to do that.

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louiedog

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Edited By louiedog
@Daveyo520 said:
" I am really not a fan of a paid membership... No matter what you get, why can't just everyone get it? "
I understand when it's something like 720p videos. The current site video quality is just fine. 720p uses more bandwidth, which they have to pay for. It's premium quality for a premium price, but no one is losing out on video content as a result.
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Fallen189

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Edited By Fallen189

Allowing people in the EU to actually participate in site events would be super for a subscription idea.

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KuribosShoe

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Edited By KuribosShoe

also, fuck a t-shirt, what do I gotta pay to get a hoodie

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Th3_James

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Edited By Th3_James

How much a year? Will there be automatic credit card renewals of memberships? 

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Timmy_Wackford

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Edited By Timmy_Wackford

gotta say  
1 i think the video quality is fine at the moment I don't really need slightly better resoultion  
2 don't have an iphone or a good enough phone to enjoy the app 
3 i'm in the uk and haven't seen any adds yet  
 
I would pay for some more audio and video content though
stuff like button mashing BRING IT BACK!!! - call it button smashing to avoid controversy  

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Th3_James

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Edited By Th3_James
@CookieMonster said:
"  If I am going to be a part of this paid membership, I at least expect videos of the staff rolling around in the money. "
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Diamond

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Edited By Diamond

I have no problems with the plans so far, but it doesn't seem tempting as far as exclusive content / features (to be clear, I'm saying this so they can maybe augment it).
 
The thing that really comes to mind that would be cool to me is to offer fairly expensive subs / one time fee but you get sent some cool physical thing.  I'm not sure what that thing would be, but some physical memento would be cool.

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bcjohnnie

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Edited By bcjohnnie

I am pretty much willing to fork over a reasonable yearly fee to make sure this site gets my support.  I know it's tough to decide which features to make available only to the tea-sipping elite, but I like Snide's outline, so I trust his judgment.
 
One thing I will say is that although some have said they don't want any paid features that make the subscribers "stand out", I think that there have to be some fancy way to tell subscribers on the forums, as an incentive to others.  As long as they aren't too garish, some kind of subscriber tag or title is a good subtle "advertisement" to the non-subscribers of the paid service.  Honestly, if those tags would make you mad, then just fork out some money for the site you go to all the time (at least I do).
 
My suggestion for additional content is to do something like Chris Onstad with his fanflow on Achewood... kind of extra behind-the-scenes video and more special features only available to subscribers (at least for a month or so).  I know you guys are already doing a lot of video work, but if my money could go toward more video content I would be extra psyched.
 
Thanks for all your hard work!  (By the way, Snide, you should have been running the QL on RUSE, Ryan didn't do the best job)

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Godlovesugly

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Edited By Godlovesugly

A fucking calendar would be amazing!
Suggestive poses please and all naked (semi naked at least). Locations including: car wash, farm with someone straddling  a bale of hay, rose petal bed, server room, beach/sea etc etc. It'd be cheap to make and cheaper to mail to places.

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Xeiphyer

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Edited By Xeiphyer
@Snide

 Our iPhone app from last year is still free.

 I'm pretty sure I paid $2 for that iPhone app =) 
 
The subscription sounds pretty great, I really could care less whats in it though. The idea of a Tshirt would be great though, since I never got a chance to buy any shirts before (Being in Canada, and then that whole shirt supplier debacle) so I would super love to get my hands on a GB logo shirt of some kind. I really wanted one of those original ones x__x"
 
Hopefully I will be working in september so I can get the year subscription.
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spiceninja

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Edited By spiceninja

Perhaps some sort of humorous gold badge could be displayed under your user picture in forum posts and on your profile page? Something to distinguish paying users from free users should be apart of this.

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BunkerBuster

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Edited By BunkerBuster

Maybe you could just sell the videos individually like iTunes or just start selling mad merchandise.  I'm not going to pay a yearly thing for videos unless its just crazy shit that makes no sense. That being said, if this is what it takes I'll try and support you guys.

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snide

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Edited By snide
@bcjohnnie: I was on vacation!
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alternate

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Edited By alternate

I don't use paypal - but I think you will find a lot of people don't like giving their credit/debit cards to websites - even 100% legit ones like Whiskey.  Also some foreign cards charge a lot more commission to pay in dollars than paypal does.
 
It sucks that a portion of the income will be skimmed by paypal (not that credit card merchant accounts are free) but I think you would lose more in lost business.

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wintermute

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Edited By wintermute
@Godlovesugly said:
" A fucking calendar would be amazing! Suggestive poses please and all naked (semi naked at least). Locations including: car wash, farm with someone straddling  a bale of hay, rose petal bed, server room, beach/sea etc etc. It'd be cheap to make and cheaper to mail to places. "
I like Jeff but I do not want to see him naked.
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Origina1Penguin

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Edited By Origina1Penguin

Quite a few PMs there, Dave. 
 
Anyways, the paid stuff sounds good. Nothing mind-blowing but still nice perks. Videos look great, by the way.

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Skullo

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Edited By Skullo

I'd probably join up with paid subscription when ever I get a  better job.
 
 
Yeah.

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3Sixty

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Edited By 3Sixty

I want a little golden cross next to my username, because only the most legit subscription services offer golden crosses.

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JJOR64

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Edited By JJOR64

All I want to know is the pricing.
 
Also, you guys definitely should support PayPal.
 
 
@Video_Game_King said:

" Please, don't make me pay for quests. That would be ridiculously cheap, and yes, I realize the irony in wording it like that. "

I agree with this as well.  Paying for special quests is dumb.
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alternate

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Edited By alternate
@EpicSteve said:
" It doesn't sound like it's enough. i feel like a dirt bag for criticizing without coming up with a creative solution, but paid web services are always weird. I would want specific features, not just minor upgrades to what i get for free. I would like a GiantBomb shirt that's not black and it would have to involve Lincoln and Luchdeer in some way. Perhaps throw a Tank in there? "
So don't sign up for premium.  You will not be missing out on much and the ads you view will be supporting the site.  It will no doubt evolve over time if it proves popular but this seams less of a pay-wall and more of letting people support the site and giving them a little something back so it isn't just a donation.
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Daveyo520

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Edited By Daveyo520

Actually I will pay you if you get the site to work with Firefox 4.

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Darkstar614

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Edited By Darkstar614

I'd most definitely pay for a yearly subscription on the promise of at least 1 Endurance Run a year. Everything else is just gravy for me.(no ads, hd video etc.).
 
As for that T-Shirt:
 
Black
Front: Ask me anything about this shirt
Back: Giant Bomb logo (maybe not too big and at the top?)

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jakob187

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Edited By jakob187
@snide: Here's a question.  Say that I want to buy a monthly or yearly package, but I don't have a credit or debit card.  Now, there are those little "charge-up" cards you can get at Wal-Mart where you literally add money to the card, then use it.  Would that be an acceptable form of payment?  I have issues with cards in general, so I don't use them at all...and I'd like to give you guys my money. 
 
Also...will this paid subscription have multiplayer or Jeff Bridges? 
 
@TurboMan said:
" I'd love a t-shirt.. maybe a different color for my name (Where it says: "Post by: TurboMan")  ... I want that Gold for some reason. "
I'm down for a different color for names.  It's something relatively minor, but still, it's nice.
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natetodamax

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Edited By natetodamax
@PlasmaBeam44 said:
" Perhaps some sort of humorous gold badge could be displayed under your user picture in forum posts and on your profile page? Something to distinguish paying users from free users should be apart of this. "

No.

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Dylabaloo

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Edited By Dylabaloo

So each whiskey site will have a separate subscription? hrmmm.. if the price is reasonable i'm down wouldn't be willing to go over 30 Euros to be honest. Luchadeer on the T-Shirt would be sweet maybe crazy Halloween Luchadeer. 

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bhhawks78

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Edited By bhhawks78

Have gotten 100s of hours of awesome free content from this site with little/no ads.  As long as it isn't insane I'm buying whatever it is.  T shirt is sweet though!

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bcjohnnie

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Edited By bcjohnnie
@snide said:
" @bcjohnnie: I was on vacation! "
I wasn't blaming you Dave, I just wish Ryan had waited a bit so that you could take a stab at it instead.  I like the Snide approach to PC Quick Looks, even though I don't play many PC games anymore.
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Colin

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Edited By Colin

From what I seen there was very few people who moaned about the very few rare ad's :s
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alternate

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Edited By alternate
@TaliciaDragonsong said:
" Paypal please!  Not many people in the EU have creditcards, like, practically none! This could work, I sure hope it does as you guys deserve it! "
Exaggerate much?  Maybe not in eastern europe - although one fucker has 'cause they cloned my card a few years back :D
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Edited By MjHealy

Would it be possible to sign up for a year and not have to pay for extra shipping on a shirt? I will happily play my yearly fee but that $10 extra for people outside the US seems to steep for myself.
 
I will happily put my money down for this. Giant Bomb (and other Whiskey Media sites) have given me hours upon hours of free content over the last 2 and a half years. I will gladly pay and little fee once a year to keep Ryan Davis happy.
 
On the topic of more stuff with the fee, a little icon on the forum would be nice. There isn't too much else I can come up with at the top of my head.

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akeripper

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Edited By akeripper

it all depends on the cost  
in one way it wont matter  
whiskey media is awesome, were do i sign up?

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KowalskiTakePoint

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I won't do this if not supported by paypal. If it is supported then count me in. 

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BunkerBuster

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Edited By BunkerBuster

I'm really liking the idea of different colors and symbols next to the username for premium users.  Maybe even a larger icon too.
It doesn't disrupt the forums and it pops out like a status symbol should. Keep it VIP for the ones that go the extra mile.
 
Also: Rare quests achievement icons under the user icon.

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alternate

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Edited By alternate
@PlasmaBeam44 said:
" Perhaps some sort of humorous gold badge could be displayed under your user picture in forum posts and on your profile page? Something to distinguish paying users from free users should be apart of this. "
Should be fairly discrete and optional.  Then you get three classes of people.  The normals, the ones with a cool badge because they became paid members and the ultra-cool who paid but don't want the badge.  Like the ultra rich who dress like tramps just because they can.