Splodge's forum posts

#1 Posted by Splodge (1070 posts) -

@lumley said:

Remind me to never get a job in customer support..

I agree.

I already hate dealing with customers at my job. Let alone dealing with it back and forth.

I worked in a Vodafone store (an agent, so not an official store) in Ireland for about 6 months. It is hard to describe the sheer hatred and loathing that customers confronted me with on an almost daily basis.

Vodafone, like most massive corporations, have a TERRIBLE customer service history. Often, customers came into the store because they had gotten sick of being dicked around by Vodafone's customer service labyrinth.

A lot of the time I sympathized with their plight, after all, I think all of us at some time or another has had to deal with a phone/utility company over the phone and it can often be a nightmare. I would try help them as much as possible and handle the complaint for them by cutting past some of the lower level reps to get to managers etc that could actually sort something out for me over the phone. Which took a bit of doing mind you, as their reps were about as helpful to us as they were to the customers, although it wasn't really their fault either as they had no power to do anything. I gradually got to know which people could actually get things done, so I got pretty good at getting problems sorted after a while.

I have had customers call me every name under the sun, refuse to leave the store, smash phones on the floor in front of me, threaten assault, threaten legal suits and all manner of horrible shit. These people never seemed to understand that A) I was not the cause of their problem, B) I was probably the only person who was genuinely willing to help them with their problem, and C) I was a human fucking being with you know, feelings and stuff. Once I even had to tell an old lady to leave the store because she busted her way to the front of the queue and started tapping her keys on the counter in ignorance, trying to get me to hurry up while I was dealing with someone else's contract. I asked her politely to wait her turn and she started screaming about how the coverage in her area was terrible, as if we somehow had control over that, calling me a scumbag and a knacker, saying that I was the reason the whole country was going to hell (oh the irony).

ALWAYS treat people with respect and patience. It works both ways. I would bend over backwards to help nice customers (even though officially we were supposed to give them the customer service number and get rid of them as soon as possible if they were not buying anything), but if they started insulting me for shit beyond my control, that was it. No more help from me.

#2 Edited by Splodge (1070 posts) -

Battlefield 3 on PC. Later wanted to get premium and the DLC, and it was cheaper to buy the all inclusive edition that included premium.

#3 Posted by Splodge (1070 posts) -

Word, mod.

Ah, I have given up. I am just gonna wait for the DVD. See yall later spaghetti.

#4 Posted by Splodge (1070 posts) -

It's on Youtube

Yeah its the horrible dubbed version though. I am looking for the original version with english subtitles. I understand that wouldn't matter to some people, but the dub is absolutely terrible. You can barely make out most of what Lambert is saying, he just whispers all the time. And, the other characters just sound comical.

#5 Edited by Splodge (1070 posts) -

I'll be very shocked if that is on any VOD-service. You'll be best off getting that DVD.

I live in hope.

#6 Posted by Splodge (1070 posts) -

Hey all,

All night I have been trying to get my hands on a legal digital download of the 1997 cyberpunk movie Nirvana, starring Christopher Lambert.

I want the original language version with english subtitles, because the english dub is god awful.

Anyone know of a site or digital download service where I can get it from (legally)?

I can buy the DVD from Amazon but I am slightly inebriated and in the mood to watch it right now!

Any help would be appreciated.

Thanks!

#7 Edited by Splodge (1070 posts) -

@shagge said:

Want to re-popularize movie rental shops? Widen the holes in your discs.

Speak for yourself Liam Neeson!

#8 Posted by Splodge (1070 posts) -

Combined with Smell-o-Vision this will usher in a new era of high tech porn.

#9 Posted by Splodge (1070 posts) -

Whatever floats your boat I guess!

#10 Edited by Splodge (1070 posts) -

Gaelic : Buama fathach