If you payed using a credit card, maybe go to your credit card company and try get a chargeback done on the transaction. It is likely that G2A will contest it, but sometimes internet companies don't bother. They sold you something they weren't entitled to which led to you being out of pocket. Might be worth a try.
Game are already showing a far broader character palette. It is actually happening. Dragon Age is a fantastic example. No one seems to be praising it for that though. It seems that when people begin to get what they want, they ignore it and continue complaining that there is no diversity. It's more than a little annoying.