I tried to play the tutorial dungeon this morning, and got disconnected while in the middle of a cutscene. I hope this doesn't mean I have to do the other tutorial missions over again when I try to reconnect...
Right now, the lag is making the game harder to play than when I tunneled my connection to Japan two years ago. That's probably bad. I get that they're working on it, but these days, you REALLY need to nail a MMO's launch before you're pretty much just doing damage control forever. It's even more true for niche ones.
I'm not entirely sure who should be more responsible here. Which company handles the US Wizardry servers? Is it SOE, or Gamepot?