It's incredibly interesting to see this information, but I'm kind of at a loss as to how this does anything more than make Activision appear bad. It seems like they weren't acting outside of the law. The depositions read as if Activision was merely acting on information that the company had access to anyway, but didn't reach far enough to get. The fumigation shit is just bananas though....
FYI, the open stuff that gets returned in a resellable condition gets resold on Amazon's Warehouse Deals site. They're not losing a ton on people returning games.
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