Exactly as the title says. I bought the Limited Edition package with the extra gems and also pre-order gems, but just today I noticed that most of my teams were missing 1 or 2 gems here and there so I went to check and all of those extra gems have been removed from my gem list.
In checking the Gem Log of previously selected gems, I can see some of those limited gems, but they have carts beside them without the checkmark through them and when I go to select it, it asks to re-download, but then says "Unable to download at this time."
Just wondering if anyone else has had this problem and if there's a way to fix it and get the gems back. Sadly, I've misplaced the little card with the download code on it, so I can't try to re-input it.