For the record Paradox are now offering freebies or refunds for this game. If anyone got conned out of $40 for this early Beta game it might be worth contacting Paradox at :
support@paradoxplaza.com
This is the reply I got today (all personal info removed) after some light arm twisting and I have requested a refund :
Johannes, Nov-03 14:45 (CET):
Hello xxx,
Due to all problems with the release of Sword Of The Stars II we've made the decision to give you the "Liir & Morrigi", "Hiver & Tarka" and "Suulka" DLC as compensation for those who chooses to keep the game. These will automatically be added to your account sometime before November 30th and you don't need to do anything.
http://forum.paradoxplaza.com/forum/showthread.php?568294-Free-DLCs-until-Nov-30th
If you still want that refund, please send me the following information:
- Steam ID
- Activation code
- Outlet you bought from
- Impulse/Gamestop ID (Only if you bought the game from Impulse)
Confirm if you want a refund, if that's the case, and provide this information and I'll arrange it.
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More information about Sword of the Stars II could be found on the games wikipage: http://sots2.rorschach.net/SotS2_Codex
There is a new version of the game manual is now available for download: http://forum.paradoxplaza.com/forum/showthread.php?567741-Manual-1.1
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Kind Regards,
Johannes
xxx xxx, Nov-01 21:06 (CET):
Hello Johannes,
This is the same reply you have made to all people complaining about SotS II. Your reply has been posted on numerous forums and suggests that the refund promise is a mere stalling tactic.
A clear offer of refund was made by your CEO, Fred Wester, on your own bulletin boards. The same offer was made by Susana Meza Graham, your Head of publishing. Surely both know your products are distributed on Steam ? So surely you guys may have anticipated having to offer refunds through that platform ?
I pre-paid for a working game. Not an early Beta release. A few bugs on release is a totally understandable situation. But not such a sloppy and incomplete release as the one SotS II has suffered.
I hold Paradox responsible for this situation given that they are the publisher of this game.
Regards,
xxx xxx
Johannes, Nov-01 15:33 (CET):
Hello xxx,
We apologize for all the problems with Sword Of The Stars II. We are currently working on some kind of solution on how to handle your request for a refund. Please be patient and we'll contact you again in the beginning of next week with a solution.
Sorry for all the inconvenience this game has caused you.
Kind Regards,
Johannes
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