@Ghostin: Gaming and internet grew up beside each other. We can't separate them now. Asking for that ain't much different from asking for a for all the junk Harada's pointing out as unreasonable to his fans.
I don't think Harada's thinking it will stop unreasonable or childish comments outright. He's just trying to explain how it works to people who are clearly ignorant of it. It's all he can do.
That said, I don't entirely disagree. He might have done a greater service to Tekken and its fans by releasing this information in a more professional (or maybe even entertaining) way. But hey. Sometimes people snap to hasty reactions... which is kind of the whole issue.
Meh. There's no right or wrong here. But I'm glad to hear a dev break it down like this now and again. And I'm definitely glad my hobby/medium-of-choice is one where I can easily interact with the people who create it. Sure, when us gamers piss and moan we are a very unpleasant bunch, and some devs can be over-reactionary, but I'm fairly certain gaming is (mostly) better for all that interaction.