The Sims: Complete Collection Forum

Ive just looked up your laptop, and i think its probably this.
There are two versions of this laptop,  one has a nice nVidia graphics chip,  while the other does not.

If your has the chip it should work,
but if it doesnt then you will really stuggle to get the game running.

to cheak,

In XP
  just right click on your desktop and click proporties,  got to the settings tab:

in Vista
  just right click on your desktop and click proporties, select the bottom option 'display settings'

if it list an nvidia graphics card then the problem is summot else,   but if it lists an intel chip then thats your problem

hope this helps.

Select "RUN" and type in dxdiag and tell me what you have....

I really hope you get this message.  I saw that you posted 3 weeks ago.  I normally do not reply to post but I felt compelled.  I experienced the exact same problem.  I searched the web and there is not a single solution to the problem but in reality the solution is simple and overlooked.  I stumbled upon a readme file that comes with the game.

Basically, the intro movie freezes and you have to minimize the window and then maximize it in order to play.  This however creates mouse disappearing problems.  The solution is as follows.

Keep in mind that I play the game in the higher resolution mode.  If you do not like to play in this resolution or the game is choppy in this resolution, my same solution applies however, remove "-r1024x768" from the command line.

Okay, So first right click on This SIms shortcut icon (this can either be the icon on your desktop or from the start menu) then left click "properties" in the drag down menu.  Go to the "Shortcut" tab.  In the box titled "Target" type.  (Follow exactly what I type below, quotations and all).

"C:\Program Files\Maxis\The Sims\Sims.exe" -r1024x768 -skip_intro

if you want the lower resolution (as i stated above) type

"C:\Program Files\Maxis\The Sims\Sims.exe" -skip_intro

Click "OK"  Start the game using the icon you just edited.  The intro movie should be skipped (no minimizing/maximizing necessary) and the mouse cursor shouldn't disappear until you minimize the game for some reason. 

May you always have the glorous lives of the sims and remember to treat you girlfriend well (a happy girlfriend = a happy you).  Also, sorry for such a long post.  I hope it helps.