HBO GO on Xbox not working

#1 Posted by ElCount (69 posts) -

So I've been trying to get into the hbo go app but it says that it is unavailable. Is this happening to anyone else?

#2 Posted by mandude (2667 posts) -

It hasn't even been working on my computer lately. Maybe they're messing around with stuff.

#3 Posted by PeasantAbuse (5120 posts) -

I just checked and I was able to log in.

Every single time I use HBO GO on my 360 it makes me reactivate the device on my PC. It's quite obnoxious.

#4 Posted by Tackchevy (257 posts) -

HBO Go on the box is great when it works. Which is about a third of the time, unfortunately. They're still having growing pains in the streaming game.

#5 Posted by ElCount (69 posts) -

I tried deleting and re-downloading it but to no avail.

#6 Edited by ptc (615 posts) -

It's been working fine for me, but I do have reactivate frequently. That's annoying. Otherwise, fantastic app.

On Comcast.

#7 Posted by RAMBO604 (137 posts) -

@PeasantAbuse said:

I just checked and I was able to log in.

Every single time I use HBO GO on my 360 it makes me reactivate the device on my PC. It's quite obnoxious.

Do you have Comcast and is it saying the parental controls are blocking it? I've done some research into this because I have the same issue and it seems to only be happening to Comcast subscribers.

#8 Posted by PeasantAbuse (5120 posts) -

@RAMBO604 said:

@PeasantAbuse said:

I just checked and I was able to log in.

Every single time I use HBO GO on my 360 it makes me reactivate the device on my PC. It's quite obnoxious.

Do you have Comcast and is it saying the parental controls are blocking it? I've done some research into this because I have the same issue and it seems to only be happening to Comcast subscribers.

Yeah I have Comcast and that is what is says, but I don't think I actually have any sort of parental controls activate so I don't know what the deal is.

#9 Posted by RAMBO604 (137 posts) -

@PeasantAbuse: Neither do I, something about when it authenticates with Comcast it just suddenly says that your parental controls are messed up. Of course Comcast is late to the party and provides the worst service.

But alas I'm stuck with them because they're the only option in my area for fast internet.

#10 Posted by jmood88 (387 posts) -

I'm using it right now with no problems.

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