Purchase Problems

#1 Posted by McGriddle550 (285 posts) -

So i tried to buy Geometry Wars 2 and it took my 400 point but didn't give me the game then i went to download again and its asking for anothe 400 points. Whats going on?

#2 Posted by Cloudenvy (5891 posts) -

Shouldn't you be contacting 360 support or something instead of asking us? D:

#3 Posted by McGriddle550 (285 posts) -

this is way quicker lol also i trust the GB community more

#4 Edited by The_Laughing_Man (13629 posts) -
@McGriddle550 said:

this is way quicker lol also i trust the GB community more

Contact their twitter. 
#5 Posted by DeanoXD (608 posts) -

well there is clearly a glitch so you need to contact MS to get your game or your points back.

#6 Posted by Lavapotamus (199 posts) -

Never had it happen, sorry. I thought it did once, but I was able to cancel the interrupted demo and restart without having to purchase twice. If that doesn't work or you never started an install, I think customer support is your best bet. I heard their Twitter account is actually decent in terms of replying? Good luck if you have to actually call them :/

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