So this is my second attempt at writing this. I'll make it quick. I've never been "hacked" or anything before but I was lucky enough to join the party on the 13th. I came online today after being offline for a few days to find that I had been kindly signed in elsewhere playing Fifa 12 for the first time with a fancy new 35G’s to my name. I checked my profile and everything to find nothing had been changed but 2000ish Microsoft points seemed to be the price of that lovely new gamerscore.
At first, I assumed it was someone on my friends list and was set to find out who it was. When signing into my email I checked online for my download history to find I’d dl’d some “PREMIUM GOLD JUMBO” and “GOLD PLAYERS PREMIUM” both links which led me nowhere (thanks Microsoft). Upon checking the steps to take in changing all my profile stuff (knowing my luck I’d get it wrong and lock myself out my account) I found that this whole Fifa and EA thing has happened to more people than just me and that it wasn’t by someone I know.
I said I’d make it quick, maybe not. Anyways, the point of this. Has this or anything related happened to anyone else? If so how did Microsoft handle the situation?I know the account gets suspended for 21 plus days to investigate if the purchases were fraud and then you are repaid less than half of what was taken and a month or so gold for your wait.
Is it worth ringing and having my account cancelled for that long to have that repaid or am I good with just changing everything and ignoring what happened? I don’t have any card details on my account and never have.