Disc drive issues.

#1 Posted by pompouspizza (294 posts) -

Tonight my xbox one started making a grinding noise whenever I insert or eject a disc, it still reads discs fine though. It has been perfectly fine before now, it has not been moved since I bought it and it has plenty of ventilation. What do you guys recommend?

#2 Posted by John1912 (1969 posts) -

Call MS and get it replaced.

#3 Edited by xaLieNxGrEyx (2605 posts) -

@john1912 said:

Call MS and get it replaced.

#4 Posted by FinalDasa (2045 posts) -

My roommate had the same problem. He sent it off and they fixed it for him and only took a week or so.

Moderator
#5 Posted by pompouspizza (294 posts) -

@finaldasa: yeah it's defiantly not normal. I'll call the shop I got it from tomorrow and they will replace it, I'm just nervous that they will say that because it still works they won't replace it.

#6 Posted by FinalDasa (2045 posts) -

@pompouspizza: Try Microsoft. My roommate's still worked but got progressively worse. And really it only effected his Blu-Rays. They still replaced/fixed it and even paid for the shipping. Wouldn't hurt to ask them.

Moderator
#7 Posted by John1912 (1969 posts) -

@pompouspizza: Try Microsoft. My roommate's still worked but got progressively worse. And really it only effected his Blu-Rays. They still replaced/fixed it and even paid for the shipping. Wouldn't hurt to ask them.

Grinding is not normal. That means friction, and that means wear and tear. It could work for a long time to come but chances are the life span is significantly lowered. They have to fix it. They wont tell you no.

#8 Edited by pompouspizza (294 posts) -

@john1912: thanks, you have put my mind at ease.

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