Actually its both Microsoft and PayPal. Between these two companies they make it a pain in ass to cancel an auto-subscription. Paypal just hides where you manage "pre-approved" payments and Microsoft does the same. At least when using PayPal you have to hunt around to get instructions on how to prevent an auto-payment.
This should be 100% easy to find and easy to manage. A few clicks. But no!
In fact, you can't even block an auto-payment from PayPal from the source. You have to block it from the PayPal account info. And its very well hidden. I am so sick of this crap. I mean, its your money but they do their best to try to make you mess up and keep auto-pay even though you clearly want a way out.
I am just frustrated with corporate America at the moment. Please fix this.