After purchasing an Xbox One a mere two weeks ago and learning about free Titanfall Bundle on March 11, I was frustrated. On Twitter today, Xbox Support shared this tweet with a fellow recent console purchaser:
KWade85: @Xbox @XboxSupport any way to make this retroactive? Just bought my Xbox 2 weeks ago solely to play the beta. Would really appreciate a code
Xbox Support: @KWade85 We don't have any info on that. Your retailer could possibly have some price match or exchange abilities.ZE
See here: pic.twitter.com/6qO17BY483
After this, I called Xbox One support and spoke with a supervisor, quoted as saying "It's above my pay-grade. If it were up to me, I'd give you a rain-check [for a free copy of Titanfall], but you'll have to contact corporate. I can't give you the number though."
Another user on Twitter sums it up beautifully, Chuck writes:
"I'm glad I bought an Xbox One at launch so I could beta test it for new buyers who now get a functional console & a free copy of Titanfall."