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Giant Bomb News

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Premium Members FAQ

Got questions about your membership? We're answering them here.

Update: I'll continue to add questions I'm seeing a lot to the bottom of this document.

Psst... Big changes happening at Whiskey Media. Don't panic. The answer to most of your questions are likely below. This isn't a goodbye post or a hey, thanks for joining us on this awesome journey, but we're outta here fabrication. It's a general trumpet call to let you know that we're working with two separate companies to build even bigger sites. For those of us at Whiskey, that means we'll spend all of about a weekend celebrating before we jump back to our jobs of building, creating and making you laugh. We'll make sure to keep you in the loop along the way.

Two companies?

Yes. We wanted to make sure our separate brands and employees ended up with companies that best fit their strengths. Here's the scoop...

Giant Bomb and Comic Vine are now in the same family as GameSpot and GameFAQs. The entire editorial teams from those sites are coming over, as is Dave. This marks a reunion of sorts as we’ll get to work with our friends over at GameSpot again. Giant Bomb will continue to operate as its own unique site.

Tested and Screened, along with all other things Whiskey Media are being acquired by BermanBraun. They've got big plans too, as you've likely seen on Tested already. Andy and his TOP MEN (our engineering team) are going to be busy building a whole slew of new sites that carry our mark of community first philosophies.

I'm a premium member, what does this mean for me?

Nothing for the moment. Your services continue as normal across all of the Whiskey sites as well as on Roku, Boxee, iTunes... etc. On April 15th we will migrate the billing for premium memberships to Giant Bomb and Comic Vine so that we can separate them from Whiskey Media proper. Don't worry, features on the other sites will continue to work, as will your username as passwords, but you will only billed by Giant Bomb. No split billing will occur.

We made this decision based on the fact that 98 percent of our subscriptions originated with Giant Bomb and the vast majority of our premium content has focused on that site. However, we also recognize our users have their own ideas about the value of their premium plan so we wanted to make sure you had a full month to sit with these details and use the same billing tools you're used to using. It is very important to us that we don't sucker punch anyone and that you can cancel your plans easily at any time.

Got all that? OK, well there’s more. Those members that do stick around past April 15th will immediately receive GameSpot Total Access memberships for free as a thank you for continuing to support Giant Bomb and Comic Vine. These will be distributed through email as a gift code, so their redemption is optional.

We'll also send out a general email as well as other announcements before April 15th so you're not left with any surprises.

What about the Whiskey Media store and my coupons?

They will continue to be valid. You can use them now, or at anytime. The store isn't going anywhere.

What about my wiki points?

Your points will continue as normal. Past April 15th your combined Whiskey points will be used for your submissions across all our sites. But any points earned after that date will only increase your total on the specific site you earn them on.

Hey, this has me worried. I've seen others sites get purchased and become

pretty crappy. What makes this different?

It's a valid concern. But if you've made it this far (let's be honest, some of you have been supportive of us for years) you know that beyond the logos on our sites are a group of people who have committed their lives to building a better Internet. Our sites will continue to thrive because quite honestly, it's what keeps a lot of us going every day. And as hokey as it may sound, we want to continue having an audience that trusts us as stewards of our respective expertise.

Continue to keep us on our toes. Now let's start building.

I have more questions!

I (Dave) will be around personally to answer all questions late tonight and throughout the weekend either on this thread or through twitter (@enemykite). As you'd imagine it's a busy day and I've still got to run to the city this afternoon to meet some peeps so thanks ahead of time for being patient as I go through your questions later today.

Will premium content still continue?

Yes, All the Giant Bomb premium shows you've gotten used to over the last few years will continue in their regular format. Give us a week to get used to our new digs, but we'll have new content coming your way within a week.

Are Giant Bomb memberships being rolled into Total Access at GameSpot?

No. The programs are separate. The GameSpot account is an added bonus that is optional. We're committed to building our premium member base and will always look to add more value to our users.

What are the plans for the API?

It will continue to stay up. It's been provided AS IS for a few years now, but it's something we very much would like to revisit and make better.

Dave Snider on Google+

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snide

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Edited By snide

Update: I'll continue to add questions I'm seeing a lot to the bottom of this document.

Psst... Big changes happening at Whiskey Media. Don't panic. The answer to most of your questions are likely below. This isn't a goodbye post or a hey, thanks for joining us on this awesome journey, but we're outta here fabrication. It's a general trumpet call to let you know that we're working with two separate companies to build even bigger sites. For those of us at Whiskey, that means we'll spend all of about a weekend celebrating before we jump back to our jobs of building, creating and making you laugh. We'll make sure to keep you in the loop along the way.

Two companies?

Yes. We wanted to make sure our separate brands and employees ended up with companies that best fit their strengths. Here's the scoop...

Giant Bomb and Comic Vine are now in the same family as GameSpot and GameFAQs. The entire editorial teams from those sites are coming over, as is Dave. This marks a reunion of sorts as we’ll get to work with our friends over at GameSpot again. Giant Bomb will continue to operate as its own unique site.

Tested and Screened, along with all other things Whiskey Media are being acquired by BermanBraun. They've got big plans too, as you've likely seen on Tested already. Andy and his TOP MEN (our engineering team) are going to be busy building a whole slew of new sites that carry our mark of community first philosophies.

I'm a premium member, what does this mean for me?

Nothing for the moment. Your services continue as normal across all of the Whiskey sites as well as on Roku, Boxee, iTunes... etc. On April 15th we will migrate the billing for premium memberships to Giant Bomb and Comic Vine so that we can separate them from Whiskey Media proper. Don't worry, features on the other sites will continue to work, as will your username as passwords, but you will only billed by Giant Bomb. No split billing will occur.

We made this decision based on the fact that 98 percent of our subscriptions originated with Giant Bomb and the vast majority of our premium content has focused on that site. However, we also recognize our users have their own ideas about the value of their premium plan so we wanted to make sure you had a full month to sit with these details and use the same billing tools you're used to using. It is very important to us that we don't sucker punch anyone and that you can cancel your plans easily at any time.

Got all that? OK, well there’s more. Those members that do stick around past April 15th will immediately receive GameSpot Total Access memberships for free as a thank you for continuing to support Giant Bomb and Comic Vine. These will be distributed through email as a gift code, so their redemption is optional.

We'll also send out a general email as well as other announcements before April 15th so you're not left with any surprises.

What about the Whiskey Media store and my coupons?

They will continue to be valid. You can use them now, or at anytime. The store isn't going anywhere.

What about my wiki points?

Your points will continue as normal. Past April 15th your combined Whiskey points will be used for your submissions across all our sites. But any points earned after that date will only increase your total on the specific site you earn them on.

Hey, this has me worried. I've seen others sites get purchased and become

pretty crappy. What makes this different?

It's a valid concern. But if you've made it this far (let's be honest, some of you have been supportive of us for years) you know that beyond the logos on our sites are a group of people who have committed their lives to building a better Internet. Our sites will continue to thrive because quite honestly, it's what keeps a lot of us going every day. And as hokey as it may sound, we want to continue having an audience that trusts us as stewards of our respective expertise.

Continue to keep us on our toes. Now let's start building.

I have more questions!

I (Dave) will be around personally to answer all questions late tonight and throughout the weekend either on this thread or through twitter (@enemykite). As you'd imagine it's a busy day and I've still got to run to the city this afternoon to meet some peeps so thanks ahead of time for being patient as I go through your questions later today.

Will premium content still continue?

Yes, All the Giant Bomb premium shows you've gotten used to over the last few years will continue in their regular format. Give us a week to get used to our new digs, but we'll have new content coming your way within a week.

Are Giant Bomb memberships being rolled into Total Access at GameSpot?

No. The programs are separate. The GameSpot account is an added bonus that is optional. We're committed to building our premium member base and will always look to add more value to our users.

What are the plans for the API?

It will continue to stay up. It's been provided AS IS for a few years now, but it's something we very much would like to revisit and make better.

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superscatman

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Edited By superscatman

I want to see where this goes.

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drowsap

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Edited By drowsap

hope this is good news

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Warihay

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Edited By Warihay

Exciting times!

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NowOrNever

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Edited By NowOrNever

Happy to support you guys!

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csl316

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Edited By csl316

Sitting at work and not watching that video is killing me. KILLING!

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LiK

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Edited By LiK

Thanks and good luck.

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AllanIceman

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Edited By AllanIceman

Wow...I'm scared, but I will stick with you guys. You've never done me wrong.

Sad that the whiskey family is breaking up. Gonna miss those guys a bunch.

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retrovirus

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Edited By retrovirus

Good news guys, hope this leads to crazier things!

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rockinkemosabe

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Edited By rockinkemosabe

If Gamespot people run rampart on the forums I'm going be angry.

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ussbutte

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Edited By ussbutte

So, does this mean that the new GiantBomb won't have "premium" content, or that it will, but the billing will happen by way of Gamespot's premium service?

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ichthy

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Edited By ichthy

I have faith in you guys.

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Forcen

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Edited By Forcen

I am cautiously optimistic.

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zeforgotten

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Edited By zeforgotten

Will be there through fire and flames, Dave. 

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isles

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Edited By isles

Love you Dave.

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GirlsGeneration

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Edited By GirlsGeneration

wow That's pretty big news! Congratulations guys i hope this site doesn't change too much

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pixelsnthoughts

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Edited By pixelsnthoughts

Thanks Dave.

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Lokno

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Edited By Lokno

Only one questions: Did you get a package from the old office that came Tuesday? I never sent anything before, and then it turns out you're not actually there!

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Sinful

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Edited By Sinful

Peace out and good luck. The reason I came to Whiskey is to avoid places like Gamespot.

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madlaughter

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Edited By madlaughter

This didn't answer much...but thanks.

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delski

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Edited By delski

good luck guys, it should be interesting

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BulletproofMonk

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Edited By BulletproofMonk

I trust you guys and will definitely keep supporting GB.

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WilltheMagicAsian

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Thanks for the info, Dave.

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splodge

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Edited By splodge

Excellent. Maybe this will help douse the fires of stupidity.

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MeatSim

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Edited By MeatSim

This continues to be exciting and crazy.

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ELpork

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Edited By ELpork

I've got faith my eastern block loving friend.

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Ramone

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Edited By Ramone

Even if this does end up completely failing it will be an interesting journey. Hope this all goes to plan.

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Edited By WJist

So the Big Live Live Show Live is going to be weird this year, right? Congrats to the GB crew!

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nobel

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Edited By nobel

I'm with you.

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fattonyxxl

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Edited By fattonyxxl

*Gulp* No more PengWill or Shoemaker Vs Shoebreaker

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Olu

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Edited By Olu

Hey, what will happen to the interns? i like these guys

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Nasar7

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Edited By Nasar7

This is all so surreal. Must be real exciting for the guys, congrats.

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Winternet

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Edited By Winternet

Will I have to change anything on my billing details? Will the subscriber model continue to exist past April 15th? If so, will that transition occur smoothly? Edit: if I have an old account at GS how will that work?

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buttmonk3y

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Edited By buttmonk3y

Looking forward to seeing how this pans out. I'm sure the GB crew wouldn't jump in to this without thinking about their members.

Good luck to everyone. Thanks for the update Dave.

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MrMazz

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Edited By MrMazz

At first I was a bit scared but Yall haven't fucked us yet so figure benefit of the doubt

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strangone

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Edited By strangone

Will GiantBomb still have subscriber-only content?

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johnbakosh

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Edited By johnbakosh

yay dave!

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Edited By benjaebe

You guys have built up more than enough good will with the community over the last few years that I trust everyone's judgement about this. Keep doing what you're doing and I'm with you guys every step of the way. Also kind of awesome that Alex is coming with you.

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superscatman

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Edited By superscatman

@Sinful: No need to be a asshole. They won't change. you won't be just going on gamespot and watching their videos with jeff and the crew in it.

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lokilaufey

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Edited By lokilaufey

Thanks for spelling it out very clearly Dave! I don't feel at all confused by the subs carrying over now.

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beomoose

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Edited By beomoose

Thanks for the FAQ, Dave! Still so much to compute.

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Edited By DeF

I think I'm okay with this now.

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ItsAJackal

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Edited By ItsAJackal

@ussbutte said:

So, does this mean that the new GiantBomb won't have "premium" content, or that it will, but the billing will happen by way of Gamespot's premium service?

I think this is the biggest question, and I'm shocked this was yet again avoided in one of the "question answering" sessions.

Will there still be premium-only content, or just premium features (iTunes, box top, etc)?

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Kanden

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Edited By Kanden

I'm having a bit of trouble wrapping my head around the premium memberships. On April 15th do we have to pay for a new subscription or will it roll over to a gamespot membership? Also are Gamespot Premium Memberships and Giantbomb Memberships separate things or are they going to be combined?

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TheMasterDS

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Edited By TheMasterDS

So can we just give away those Gamespot Total Access codes? I'd guess most premium members don't want them and I'd imagine there'll be a massive thread full of codes given away.

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bassman2112

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Edited By bassman2112

I'm... Quite nervous about this.

I guess we'll see what happens next week

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rapid

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Edited By rapid

Hmm....This feels very much like Giantbomb the Indie Studio being bought by a Publisher

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Ronanana

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Edited By Ronanana

Let's cut to the chase and to the ONLY thing that matters, what's happening to Animevice?

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majid

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Edited By majid

I really hope this is good news. However. the attitude (Ryan in particular) of: "fuck anyone who disagrees" worries me. A lot of these people took the plunge and paid money when GB was nowhere. To simply say: "fuck 'em" smacks of disrespect. Like I said, I hope we enjoy this change; just wish the financial contribution of the community was valued more.

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jozzy

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Edited By jozzy
Got all that? OK, well there’s more. Those members that do stick around past April 15th will immediately receive GameSpot Total Access memberships for free as a thank you for continuing to support Giant Bomb and Comic Vine. These will be distributed through email as a gift code, so their redemption is optional.

What do you mean by sticking around. My subscription is valid till September 2012 but I did cancel my subscription so it doesn't auto-renew. Does that mean I get this Gamespot Total Access or not? Not sure I am actually interested in a gamespot sub, but still curious what you mean exactly.