I want to say I really love this game so far. I have player the hell out of it but at the same I time I hate it sooooooooo much. Of course all the reasons are technical in nature and is this is mostly for me to vent. So If you don't want to heard a lot of negativity in the form of my opinions than they is your chance to exit. I would not have stuck with this game this long had there been anything else out I want to play. Their choice of launch date was pretty damn good.
Blizzard has really handled themselves poorly from the launch of this game. First, not having enough severs ready when you have over 3 million pre-orders in inexcusable. You can afford a few more severs. It like they have never heard of having a margin of error. But, lets ignore this little oversight by them and move on.
Second is the mass widespread technical issues. For days after launch Blizzard tech support didn't even acknowledged the a large swaths of people including those with powerful gaming rigs where experiences poor performance for no apparent reason. I am one of these people that has this micro-stutter problem. Every time I play the game for the first time after booting my computer it run like crap for 30 minutes. Now of course they had to admit that they had fucked this, after four tech support threads had reached max posts, by very un-enthusiastically putting it on the blizzard support twitter. the one that has like 100 tweets a day. way to get noticed. People have since figured its a asset caching problem the game has. Ok, you game isn't going to be perfect on launch but at least admit you fucked up.
Along with this is the server issues. I get why Blizzard handles things server side, I really do get why they do it, but they couldn't handle it more poorly. You have to take down the servers for 8 hours to patch the game? So am I playing WoW? What other games become unplayable 8 hours before a patch happens? Hell even WoWs downtime isn't that long. (some people have tuesdays off of work! Shocking!) Why when I play by my self should I ever experiences lag? How much bandwidth does it take to ping the blizz servers for some loot dice rolls? Sometimes my internet might disconnect for a second. That not Blizz's fault my router sucks but can it give the internet a few seconds to reconnect before booting me? I'm playing by myself! I would rather disconnect while playing with friends because at least I wouldn't lose that hour of progress from such a thing. I firmly believe that Diablo is a single player game with co-op. It has never been a multiplayer focused game. I know those people are just waiting to pounce with they big "Nuh-uh, Diablo is a multiplayer game with singleplayer!" No, the early Battlefield games are mutiplayer games with single player. Diablo is single player with co-op.
Third is the hacking issues. The amount of horror stories of hacking I've seen almost wants me to get an authenticater. I would have thought this was going on purposefully (the amount of stories not the hacking itself) by blizzard to drive the sales of the said devices except for the fact people are getting hacked with those to. It just baffles me that the company with the biggest online game can't deal with this problem. And what does Blizzard do? Ignore these people. Bravo.
And of course the actual Diablo 3 forums doesn't recognize I own the game so I can't post there at all. There is no way I'm actually calling support to get it fixed.
Well, sorry for my venting. Like I said, I do really like the game when I can play it properly. Its hard for me not to just see Activision hanging over Blizzard telling them they don't need those extra server and to push the game out the door sooner than it should be. I get that a company's number one focus is profits. Thats the way the world works, but in the world of video games it doesn't matter it they put out a good product because people trust them and they will take that for every penny its worth until they are universally hated. Over 3 million people bought the game before it even launched. Of course they aren't going to care it its 100% playable.
Its a sad day when the two companies that disappointing me the most this year are Blizzard and Bioware.