Q: help getting an api key

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johnWilshire

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Hi guys,

I am new to this site I was wanting to try out your api and I was following the instructions in the stickied quick start guide

http://www.giantbomb.com/forums/api-developers-3017/quick-start-guide-to-using-the-api-1427959/

and it says to get a key from:

http://www.giantbomb.com/api/

but when I go to this link I get a 500 internal server error.

Any help is appreciated, Thank you.

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Khemitude

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Have you tried going to the api link while logged in? as going to it myself produces an api key.

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johnWilshire

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I am logged in and still getting 500 server error.

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jealous

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#4  Edited By jealous

same problem for me I log in go to http://www.giantbomb.com/api/ and I get a 500internal server error.

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chaser324

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#5 chaser324  Moderator

There's been a lot of recent development with the API, so it's possible this is due to some of that. @jslack, @edgework may be able to help you figure out the issue.

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rick

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@johnwilshire: I'm not sure what the problem is. I logged into your account and generated an API key with no problem. Can you go to giantbomb.com/api now?

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@jealous: I'm not sure what the problem is. I logged into your account and generated an API key with no problem. Can you go to giantbomb.com/api now?

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jealous

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beforesteam

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http://www.giantbomb.com/api/ = 500 error currently

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johnWilshire

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its working now for me thanks. I had just made an account and I am running xubuntu if it helps you work out the issue for anyone else.

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rafaelalmeidatk

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I'm new here and I receive the same error when I acess http://www.giantbomb.com/api/: "500: Internal Server Error". @edgework, can you genereta an API to me?

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chef_boyarGEE

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Hi. Im having the same issue as the rest. When I try to access the page for an api key I get a 500: Internal Server Error.

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Quantris

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#13  Edited By Quantris

Same for me (I don't need an API key, just thought I'd check to see if this issue affects me).

It sounds like there's some issue during API key generation (maybe it only works if you're on the CBSi network and that's why @edgework couldn't reproduce it? Or some other difference between logging in as yourself and an admin logging in via impersonation) whereas if you already have an API key then giantbomb.com/api will return it just fine.

Presumably looking in the logs for the details of the ISE would shed some light on what the underlying issue is.

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rick

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Sorry. We found the bug and a fix should go live Monday or Tuesday.

if you REALLY need an API key now let me know, I'll try to generate one for you. I'm going to be AFK in about 10 minutes and though Saturday though...

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Mr2012789

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#15  Edited By Mr2012789

Hi, I am new on here.
I logged in as a free account. But the API key is not generating... What am I doing wrong?
Thank YOU.