Canceled Memebership

Avatar image for dangeruss04
dangeRUSS04

107

Forum Posts

2

Wiki Points

0

Followers

Reviews: 0

User Lists: 3

I canceled my membership because i can't afford it right now and my card was declined, why is it that it still says my card going to be charged today, i don't want multiple declines appearing on my account

Avatar image for jimmyfenix
jimmyfenix

3941

Forum Posts

20

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Seems like a bug in the system to me but @rorie will help you out.

Avatar image for ll_exile_ll
ll_Exile_ll

3385

Forum Posts

25

Wiki Points

0

Followers

Reviews: 0

User Lists: 2

#3  Edited By ll_Exile_ll

Based on the title I though this was going to be someone bitching about the quality and/or quantity of premium content. Thanks for not being yet another one of those and I hope your issue gets sorted.

Avatar image for dangeruss04
dangeRUSS04

107

Forum Posts

2

Wiki Points

0

Followers

Reviews: 0

User Lists: 3

i sent him a pm already haven't heard back yet

Avatar image for chaser324
chaser324

9415

Forum Posts

14945

Wiki Points

0

Followers

Reviews: 1

User Lists: 15

#5  Edited By chaser324  Moderator

@dangeruss04: @rorie checks the Bug Reporting forum and his PMs on a pretty frequent basis, so you should hear back from him soon. If you'd like to hit him from another angle, feel free to send an e-mail to support@giantbomb.com while you're at it.

Avatar image for rorie
rorie

7887

Forum Posts

1502

Wiki Points

0

Followers

Reviews: 4

User Lists: 3

Are you talking about this page?

https://auth.giantbomb.com/billing/update/

It will always display the current date as being the next charge; it's just a database thing. It says it's going to charge me and it never does. So you should be in the clear, but let me know if you do get charged and I can reverse it for you.

Avatar image for dangeruss04
dangeRUSS04

107

Forum Posts

2

Wiki Points

0

Followers

Reviews: 0

User Lists: 3

Alright thanks rorie it was weird that it was there, and I was kind of freaking out about it,

Avatar image for dangeruss04
dangeRUSS04

107

Forum Posts

2

Wiki Points

0

Followers

Reviews: 0

User Lists: 3

@chaser324: I did send an email just in case,I guess because it's not a reoccuring charge my bank declined it

Avatar image for rorie
rorie

7887

Forum Posts

1502

Wiki Points

0

Followers

Reviews: 4

User Lists: 3

@dangeruss04: Well, just in case I deleted your credit card info from the database, so it shouldn't even be able to attempted to charged you again.

Avatar image for kalos
kalos

92

Forum Posts

227

Wiki Points

0

Followers

Reviews: 0

User Lists: 18

@rorie: FYI, mine says the right thing: "Your next subscription charge will be on Oct. 16, 2014"

Maybe yours says today because you're a magic staff user?