Incorrectly charged for subscription; who do I contact?

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AMonkey

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This time last year I got a renewal of my yearly subscription to Giant Bomb. I immediately cancelled my plan not wanting to continue to pay for the site. Yet today I've been billed $49.95 yet again. Who do I contact to get a refund? This should not be happening.

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alistercat

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I sent Rorie a tweet, hopefully he can look in to it. There is a support email that'll put you in contact with him. support@giantbomb.com

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MattyFTM

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#3 MattyFTM  Moderator

If you email support@giantbomb.com, Rorie will help you out.

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rorie

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@amonkey: Yep, get in touch at support@giantbomb.com and we can get you sorted. Sorry for the trouble.

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AMonkey

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#5  Edited By AMonkey

Great, thanks guys. I'll get in contact.