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#1 Edited by Splodge (2739 posts) -

Bloodborne + witcher video being very, very slow. Have to pause to get a minute loaded up then hit play, then pause.

Tried to download powerbombcast, says it is going to take six hours.

My connection is fine :

No Caption Provided

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#2 Posted by Rotnac (1264 posts) -

I've had no issues playing those videos in HD and my DL/UL rate is much lower than yours.

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#3 Posted by Splodge (2739 posts) -

@rotnac said:

I've had no issues playing those videos in HD and my DL/UL rate is much lower than yours.

Weird, it seems to be fixed now. Don't know what was happening there.

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#4 Posted by csl316 (14946 posts) -

I'll occasionally get a large video downloaded to 99.99% and it fails. Sometimes if I pause and unpause I can get by it.

Not too many problems with streaming, however.

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#5 Edited by ripelivejam (13102 posts) -

i want your connection plz

e: 3 1/2 stars??? i want to see what 5 stars is! *_*

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#6 Edited by Delver (23 posts) -

Just like to jump in and say I've been getting issues the past few days with watching the video content too, its only playing a few seconds then buffering. My download speed for a GB video is currently almost at 0kbps, but my internet connection is fine.

I'm on 150Mb down, 30Mb up fibre in Ireland too, so maybe there's something up?

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#7 Posted by Tampler (19 posts) -

@delver said:

I'm on 150Mb down, 30Mb up fibre in Ireland too, so maybe there's something up?

Just wanted to post that I'm also in Ireland and have been encountering issues streaming as well. I'm on a much slower connection (1.8Mb), but can usually stream on low quality without issues. But today, I cant get a single video to play properly (unless its available on YouTube.) Downloading a video is also incredibly slow (downloading the latest Metal gear scanlon episode at about 11 KB/s). Using another browser makes no difference.

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#8 Posted by dudeglove (13678 posts) -

Maybe there's something up with their Amazon server thingies they use?

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#9 Posted by Splodge (2739 posts) -

i want your connection plz

e: 3 1/2 stars??? i want to see what 5 stars is! *_*

UPC are the bomb if you are in a decent coverage area. I could get 200mb if i paid an extra ten euro a month but to be honest that would be total overkill.

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#10 Edited by TemptressVictoria (18 posts) -
No Caption Provided

I'm having a problem too today. I live like 5-6 hours away from their office in San Fran, and I have FIOS. It's always been fine, until just today. It started with the Summerslam video, and now it's happening to UPF. o.o; I hope it stabilizes/fixes itself soon, because youtube is fine, it's just this site. *shrug*

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#11 Posted by laika (148 posts) -

This is probably an issue with a third-party provider, but @edgework said he'd look into it regardless.

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#12 Posted by rick (506 posts) -

If you guys run into this again, please try to view a Gamespot video and see if you're seeing the same behavior.

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#13 Posted by Spuirrel (91 posts) -

I'm with upc ireland aswell, but I haven't had any serious issues for a while now. The building a PC stream refused to load while it was live but everything since has been regular, hope it gets sorted for ya.

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#14 Posted by Yesiamaduck (2523 posts) -

I have this problem occasionally where none of the podcasts will work, yet video is fine, and when I go to download them they go at a snails pace. It's weird and totally sporadic and certainly isn't my connection... I just put it as 'one of those things' and either let it do it's thing or just wait an hour or so which is usually enough time for the issue to be resolved. Only ever happens to the podcasts from experience.

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#15 Edited by Tampler (19 posts) -

@edgework said:

If you guys run into this again, please try to view a Gamespot video and see if you're seeing the same behavior.

Hey edgework. I tried playing 2 videos from Gamespot (The Gist and Destiny - Exclusive Content), and encountered the same issue. Also currently can't play the latest mailbag video or the latest inFamous quick look on GB either.

Don't know if it helps, but its currently 11:38PM here, and I was able to stream GB videos without problems during the afternoon.

EDIT: It's 11:47PM here now, and suddenly everything appears to be working again.

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#16 Posted by mrpibb (480 posts) -

we're going to load up a qos monitor on the video player so we have data metrics to go back to akamai with. sorry for how long this has been going on.

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#17 Edited by Delver (23 posts) -

Ok, the site and videos were all playing perfectly until about 30 minutes ago (8:30PM or so in Ireland), when my connection speed to the site just plummeted. Buffering every second, if I try and download the latest Metal Gear Scanlon I get a speed of about 300Kbps. My connection speed is fine:

No Caption Provided

Getting the same buffering with Gamespot videos too. It was fine all day though, only happened in the last short while.

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#18 Edited by Binman88 (3700 posts) -

Same problem here in the evenings, in Ireland, with eircom.

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#19 Edited by RonGalaxy (4936 posts) -

Seems fine to me, and my connection is nowhere near that good (20 Mbps down, 5 Mbps up). Could it be something to with location? 3 people from ireland have complained about it so that seems like an obvious connection.

scratch that, earlier today episode 3 of the mgs series was acting finicky. Seems fine now though

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#20 Posted by fattony12000 (8514 posts) -

The player was fine for me for all of yesterday evening (UK time).

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#21 Posted by tonka_92 (84 posts) -

I'm in Ireland also

Just on 8Mb eircom, but videos and downloads were working perfectly fine up until a short time ago

Now occasionally the transfer rate hits the floor

Good luck in finding where in the pipeline the problem lies, it sounds like a doozy to solve

Thanks

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#22 Posted by AMyggen (7738 posts) -

I'll just add that I've never experienced any problems with the GB servers (I live in Norway). I'm betting this will be a bitch to solve if it's a problem with a third party.

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#23 Posted by Rolyatkcinmai (2763 posts) -

@delver said:

Just like to jump in and say I've been getting issues the past few days with watching the video content too, its only playing a few seconds then buffering. My download speed for a GB video is currently almost at 0kbps, but my internet connection is fine.

I'm on 150Mb down, 30Mb up fibre in Ireland too, so maybe there's something up?

Been having this exact problem for about a week. 300/30 speed for me and I'm pulling like a few kilobytes from GB sometimes.

Avatar image for rolyatkcinmai
#24 Posted by Rolyatkcinmai (2763 posts) -

Two weeks later and this is still happening. No other site has this issue for me.

(This exact problem happened in like 2009 and it was between Whiskey's Amazon servers and ISPs if I remember correctly)

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#25 Posted by waterlovinguy (72 posts) -

@rolyatkcinmai, @tonka_92, @delver, etc...

Can you post some specific URLs I can forward on? It would help the debugging. Thanks. We are dispatching flying monkeys, etc...

Staff
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#26 Edited by Binman88 (3700 posts) -

Still happening for me too. Currently downloading the dan and alex pax video at 30 - 40 kb/s, but this happens with every video and the live streams too. Always between some point in the late evening til sometime after midnight for me.

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#27 Edited by Delver (23 posts) -

No problem, here's me downloading Metal Gear Scanlon Part 06 at about 19:30 this evening:

http://www.giantbomb.com/videos/metal-gear-scanlon-part-06/2300-9442/

No Caption Provided

Traceroute at 19:30 here:

C:\Users\Ian>tracert cp198953.edgefcs.net

Tracing route to a134.vi5g5.akafms.net [77.67.21.171]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.2.1]

2 77 ms 99 ms 99 ms 192.168.1.254

3 24 ms 1 ms 1 ms 95.44.128.1

4 3 ms 2 ms 2 ms 86.43.10.21

5 8 ms 5 ms 6 ms 86.43.253.52

6 6 ms 5 ms 7 ms tenge-1-2-1.pe2.6cr.6cr-6cr.eircom.net [86.43.255.98]

7 5 ms 4 ms 4 ms 83.71.115.186

8 6 ms 6 ms 5 ms xe-1-1-0.dub20.ip4.gtt.net [77.67.64.161]

9 20 ms 19 ms 19 ms xe-3-0-5.lon10.ip4.gtt.net [141.136.106.253]

10 19 ms 19 ms 19 ms 77.67.21.171

Trace complete.

C:\Users\Ian>tracert v.giantbomb.com

Tracing route to a1189.g2.akamai.net [195.245.125.177]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.2.1]

2 53 ms 99 ms 99 ms 192.168.1.254

3 36 ms 5 ms 1 ms 95.44.128.1

4 4 ms 2 ms 3 ms 86.43.10.21

5 7 ms 6 ms 6 ms 86.43.253.96

6 21 ms 22 ms 21 ms tenge-2-2-1.pe1.the.the-thn.eircom.net [86.43.253.110]

7 21 ms 21 ms 21 ms ge7-1-0.corea.the.london.eircom.net [86.43.244.190]

8 20 ms * 22 ms 195.66.236.168

9 22 ms 21 ms 21 ms 195.245.125.177

Trace complete.

And here's the same download later on in the night (went out for dinner so a little later than usual!) at 22:15:

No Caption Provided

Traceroure for 22:15 too:

C:\Users\Ian>tracert cp198953.edgefcs.net

Tracing route to a134.vi5g5.akafms.net [77.67.28.7]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.2.1]

2 99 ms 99 ms 99 ms 192.168.1.254

3 3 ms 1 ms 2 ms 95.44.128.1

4 4 ms 3 ms 2 ms 86.43.10.21

5 9 ms 6 ms 5 ms 86.43.253.52

6 * * 6 ms tenge-1-2-1.pe2.6cr.6cr-6cr.eircom.net [86.43.255.98]

7 5 ms 5 ms 5 ms 83.71.115.186

8 6 ms 5 ms 5 ms xe-1-1-0.dub20.ip4.gtt.net [77.67.64.161]

9 23 ms 23 ms 23 ms xe-0-0-1.ams29.ip4.gtt.net [89.149.182.246]

10 35 ms 34 ms 35 ms 77.67.28.7

Trace complete.

C:\Users\Ian>tracert v.giantbomb.com

Tracing route to a1189.g2.akamai.net [77.67.21.18]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.2.1]

2 82 ms 99 ms 99 ms 192.168.1.254

3 19 ms 1 ms 1 ms 95.44.128.1

4 3 ms 2 ms 2 ms 86.43.10.21

5 9 ms 10 ms 6 ms 86.43.253.52

6 * 6 ms 5 ms tenge-1-2-1.pe2.6cr.6cr-6cr.eircom.net [86.43.255.98]

7 5 ms 4 ms 4 ms 83.71.115.186

8 6 ms 5 ms 5 ms xe-1-1-0.dub20.ip4.gtt.net [77.67.64.161]

9 20 ms 24 ms 24 ms xe-3-0-5.lon10.ip4.gtt.net [141.136.106.253]

10 19 ms 19 ms 19 ms 77.67.21.18

Trace complete.

It's not terrible tonight, a lot better than the worst it's been, which is as low as 5-10KBps, but still a big drop!

Hope this helps.

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#28 Posted by zokamoka (147 posts) -

Oh I've been having issues as well but I just got fiber installed a few days ago so thought it was something at my end.
I gott´a 100/100mbps connection now and I have more hiccuping lately than before.

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#29 Posted by waterlovinguy (72 posts) -

@delver Thanks! That's really helpful.

Staff
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#30 Edited by buemba (134 posts) -

Been having problems for a few weeks here as well (Brazil). I can't watch the high or HD version of any of the site's videos because they quickly become a choppy mess.

I'm now trying to save the GBEast Shadow of Mordor premium video and it's downloading at 30.5 KB/s (Meaning it'll take about 2 days to download it, by contrast I downloaded the actual game which is over 30 Gbs in less than an hour).

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