Live streaming freezing or skipping back in Apple TV app

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TomyDingo

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I watched some of the 30 FPS stream and it was a little better but still would pause every few seconds.

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shades846

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dhechler

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Video skipping on Apple TV. I have the same issue with every video now on Apple TV. Even older videos. Starts off fine, then a few seconds later it freeze frames for 10 seconds, then continues normal for 10 seconds, then repeats freeze frames. Anyone else see this issue? I deleted the cache for the app, uninstalled it, reinstalled it, restarted Apple TV, nothing seems to work.

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wackyd

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Same here for me. It happens more on longer videos to the point where if the video is over an hour I don't even try.

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TomyDingo

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Since the new AppleTV OS update today, videos are completely unplayable. The audio plays but the video are just still images.

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TomyDingo

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Video seems to play fine when video quality is not HD

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okayrene

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#57  Edited By okayrene

Updated tvOS and videos on the GB app are unwatchable. The audio comes through fine but video plays at 1 frame per second.

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okayrene

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Video seems to play fine when video quality is not HD

Confirmed this last night, HD quality seems to be the affected source.

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roars5000

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#59  Edited By roars5000

I can confirm that this is still an issue when the video settings are set to HD on the Apple TV app. The videos freeze right away but the audio is fine.

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ashbash

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#60 ashbash  Online

Still having the same issues with video freezing on Apple TV

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chango

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Yep, I have the same issue as well.

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king3pj

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I am having the freezing issues too. This might be a new problem because it doesn’t matter if the video is live. When I use AirPlay from Firefox on my phone with the same videos they play smoothly on the Apple TV. It’s a little annoying but at least there is a workaround this time.

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okand

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Same for me with my Apple TV 4K. Video is really choppy when the quality is set to HD.

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Olli43

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Really hope the issues for the apple tv app are fixed for GOTY. Appreciate that the app is free tho.

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king3pj

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@olli43: On my Apple TV 4K switching the quality setting from HD to high fixed the freezing problem for me. I've been checking this thread and a couple others daily because I'd obviously rather not have to lower quality but at least it made Giant Bomb videos watchable again.

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arbybaconator

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I was having this issue too, but like the person above I switched the quality settings to high and now it's no longer a problem. Hopefully theres a fix for HD soon. The High setting doesn't look nearly as good on my tv.

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okayrene

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Not pushing for a fix, but would appreciate any update or communication from the team on this issue we all have.