My premium login doesn't work on the store

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UncleJam23

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I tried logging in to the store with my premium email and password like the header on the store says to do and it keeps telling me my info is incorrect. I know it isn't because I tried logging out and back into the site and my info works. (Note: Not a pressing matter! And if I should use the help button in the store I'll do that.)

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mach_go_go_go

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Did you send to support at giantbomb.com?

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Perpetualoutput

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I had to create an account on the store with the same email as the premium and then it all worked

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cubbielover

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@perpetualoutput: I also had to create a new account with the same email. Weird thing, but it worked.

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UncleJam23

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Yeah, creating an account with the same email worked. Can't tell if I got the exclusive stuff but I don't know if that's even a thing yet. Oh well. At least it worked. Thanks for the suggestion guys!

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ZombiePie

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@unclejam23: I reported this issue to @dtoast and they told me that the engineering team were informed of this problem earlier today. Until then, continue to use the "fix" users in this thread suggested if this happens again.

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dtoast

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#7 dtoast  Staff
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UncleJam23

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