New Video Player Causing ATI Driver BSOD

Hi Guys, I've been trying to watch the Unprofessional Fridays video but whenever I start playing the video my computer BSODs with the atikmdag.sys error. It only really BSODs when I start to play a video on the Giantbomb website. If anyone else is getting this issue can post too or has a fix I'd be greatly appreciated. Thanks.

If you're running chrome, try disabling hardware acceleration in the advanced options at the bottom of the settings page. No idea if it'll help but that's been a temp workaround for crashes on the new R9 cards for AMD.

Not sure how related this is but Firefox was causing the equivalent of a BSOD on my Mac until I disabled hardware acceleration in its settings (I'm using an NVidia card). So, sounds like a similar issue, at least.

Have you tried watching any other videos?

Atikmdag.sys BSOD's are one of the reasons I'm going NVIDIA next time. I've seen that error one too many times. The solution almost always involves uninstalling AMD drivers, running Driver Sweeper, and then re-installing them.

If you're using your gpu to do things that aren't actually optimised for it then it's gonna happen regardless of who you get your gpu from...

Tasks it's optimized for or not, it should never cause a blue screen. If that is persistently happening, then something is going wrong inside the driver.

Maybe @tsubomi might be able to speak to this.

Just wanted to mention that this exact situation happened to me over the past few days, and it totally was an issue with hardware acceleration.

Apparently, a recent Firefox update somehow reset my acceleration setting, which ended up causing BSODs while using the HTML5 player (and ONLY the HTML5 player). If you're experiencing crashes, the setting you need to disable is in Options > Advanced > General > Browsing > Use hardware acceleration when available.

Software like your web browser or a video player on a website is not the cause of this.

You either have a driver problem (make sure your system is completely up to date) or a hardware failure.

It may be that you only have problems when hardware accelerated video decoding is being used, but that's a symptom of the problem, not the cause.