Newsletter server issue

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tomgun

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Hi duders,

Just tried to sign up to the newsletter today and when I click subscribe it comes up with a red banner saying something along the lines of “Error, request has been sent but somethings not working on the Newsletter server”.

Cheers

Tom

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tragichipster

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#2  Edited By tragichipster

Not trying to ditto cause I see this sort of thing all the time, but to add something ... I hope.

After changing my email, the newsletter was still going to my old email address. Unsubscribing works fine, but trying to add my new email for the NL didn't work and I had that error too. This is through settings.

However, the unsubscribe on the newsletter worked and the resubscribe button after unsubscribing (which is with the old email) worked too.

TLDR: Looks like you have a CORS issue

Browser Details

  • Operating System: Windows 10
  • Browser With Version: Fire Fox 85.0.2 (64-bit)
  • Extensions!
  • What extensions are you running: HTTPS Everywhere, uBlock, LastPass, Grammarly, Multi-Account Containers, Facebook Container, twitch chat pronouns

Console error

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://dpm.demdex.net/id?d_visid_ver=4.4.0&d_fieldgroup=AAM&d_rtbd=json&d_ver=2&d_orgid=10D31225525FF5790A490D4D%40AdobeOrg&d_nsid=0&d_mid=17117619334641558994176737522851176368&d_cid_ic=urs%0127775184448326128512458753904463%011&ts=1614004059511. (Reason: CORS request did not succeed)

With Ublock on

No Caption Provided

With Ublock off

No Caption Provided

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CaptCanuck

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Hey,

I am getting this same issue. The only extensions I have on this browser are 1password, and Picture and Picture (by google).

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rorie

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#4 rorie  Staff

@tragichipster: Hey it's a known issue and being looked into. Sorry for the trouble! Thanks for the sleuthing !

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#5 rorie  Staff
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tragichipster

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@rorie Sorry for the late reply but yes I was able to subscribe. Thanks!