Avatar image for DarthPapaBear
#1 Posted by DarthPapaBear (14 posts) -

When I first start a live stream, like the bombcast right now, the audio works for a moment and then stops. Sometimes I can pause it and start it again and it will work, but other times not so much. I just tried Chrome instead of Safari and still no luck. Any suggestions? Thanks

Avatar image for rorie
#2 Posted by Rorie (5781 posts) -

When I first start a live stream, like the bombcast right now, the audio works for a moment and then stops. Sometimes I can pause it and start it again and it will work, but other times not so much. I just tried Chrome instead of Safari and still no luck. Any suggestions? Thanks

Hey, sorry for the delay in getting back to you on this; is this still an issue for you?

Staff
Avatar image for DarthPapaBear
#3 Posted by DarthPapaBear (14 posts) -

It is. Happened yesterday during the Bombcast. Audio simply stops while the video continues.

Avatar image for stanos
#4 Posted by Stanos (3 posts) -

I have the same issue! Really strange. It also happens on West coast streams only - not NY streams, but it’s happened every time for a couple weeks. Can’t figure it out.

Online
Avatar image for superjoe
#5 Posted by SuperJoe (1220 posts) -

This has happened to me. I assumed it was my poor wireless reception causing it (AT&T, iPhone 6) because lowering the stream quality to Low stops the audio from going out.

Avatar image for spiezer
#6 Posted by spiezer (3 posts) -

Hey guys. I've been having this issue too. I'm not sure when it started happening but it occurs with third party apps and the main site. I had the issue on 12.4 and the ios 13 beta on both my iPad and iPhone XS.

Footage of the issue

At about 9 seconds remaining on the video you can see the audio cut off. I think it's when you interact with the footage or it's loading new data. I have no idea.

Hope ya'll can figure it out.