Premium Bombcast and Beastcast artwork not showing

Avatar image for shadowsoldier
SHADOWsoldier

3

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#1  Edited By SHADOWsoldier

When I search Google I see plenty of topics about this but it seems like the issue gets fixed and then pops back up.

I'm using Pocket Casts (because I listen on multiple devices and it syncs my progress across them). But it has a UI that only shows the podcast artwork rather than the podcast names. And for some reason the premium podcasts aren't getting the correct podcast art (they're getting a default image instead). This makes it hard to navigate as you see below.

No Caption Provided

The way I added the feed was using a URL like: https://SHADOWsoldier:PASSWORD@www.giantbomb.com/podcast-xml/beastcast-premium

I tried http instead of https, I tried auth.giantbomb.com instead of www.giantbomb.com. They all successfully added the podcast feed but with the wrong art.

I noticed that I sometimes get a white version of the default image and other times black. But never the normal art. I also get a default image when I add the non-premium version of the beastcast but get the proper "tongue bomb" image when I add the normal bombcast.

The most curious thing is that the "Premium Podcasts" feed comes up 100% fine, with the correct image and I'm adding it the exact same way. Can someone please look into this? I can deal with the issue. It's just annoying.

Avatar image for rorie
rorie

7887

Forum Posts

1502

Wiki Points

0

Followers

Reviews: 4

User Lists: 3

As far as I can tell this is only an issue with Pocketcasts. I believe we've looked into the RSS files themselves and have verified that they're serving the right art, as far as I can recollect. If it's only an issue with this one app I would have to assume that the issue is on their side; maybe they're caching old art for some reason? You may want to contact their support email and see if they have any leads.

Avatar image for shadowsoldier
SHADOWsoldier

3

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

For what it's worth. This now seems to be operating correctly...