Avatar image for lastair
#1 Posted by lastair (5 posts) -

I seem to have suddenly lost my premium membership, without email warnings or anything of the kind. My cookie had expired so I had to log in again, and I found myself to be a free member after I did. I don't remember exactly when my membership was supposed to expire, but the billing history in my account management shows up completely empty (and I thought the payment should be automatically recurring as well), so I suspect some kind of bug.

Sorry if I missed any other thread about this.

Avatar image for rorie
#2 Edited by Rorie (4123 posts) -

@lastair: Hey, can you email me at support@giantbomb.com and we can poke around your info in our database to see what's happening? In the meantime I've extended your premium account for a few days.