I've been a monthly premium subscriber since day one. All of a sudden, within the past hour or so, my sub seems to have gone missing. I'm seeing ads, and I can't get at any of the premium content. My billing cycle starts closer to the end of the month (I'm paid up), and I was able to access premium just a short while ago. Anyone else having this problem?
Maybe it has something to do with this problem?
I'm having the same problem. I'm a yearly subscriber and automatically paid for renewal at the end of January. I'm guessing the problem is the same merchant service error that Rorie mentioned before. I've e-mailed support. Hopefully it's something easy to fix because it looks like it could be affecting anyone resubscribing during that period.
Ya, I checked my bank account and it looks like there was no renewal. It was supposed to renew the 26th, and I definitely watched the Unplugged so I think they had a problem accepting payments and all subscriptions just quit renewal. That really fucking sucks for GB I assume, guessing they will lose a lot of income due to this.
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