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#651 Posted by Forcen (2548 posts) -

@wcarle Trying to watch the current livestream (die another friday) using my chromecast 2 right now and it keeps stuttering, it works perfectly for normal videos though.

That bug where the audio keeps playing on the PC is still happens for streams also but refreshing the page seems to fix that. I posted about that bug in this thread, post #579 . That might be a waste of data at most though.

Still, thanks for fixing it for normal videos!

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#652 Posted by KiddoMac (54 posts) -

I’m on the latest iOS Version of Safari on iPad Pro 11 inch and no videos are loading for me, bummer. It keeps saying “Loading video, but nothing happens.

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#653 Edited by stinkygreencat (20 posts) -
@kiddomac said:

I’m on the latest iOS Version of Safari on iPad Pro 11 inch and no videos are loading for me, bummer. It keeps saying “Loading video, but nothing happens.

Don't know if related but I currently can't watch any videos on Safari on desktop while I am signed in. If I sign out they seem to work fine, They also seem to play fine on mobile.

Have tried signing out and back in but still the same. It's either the spinning white circle or just a black screen.

edit: tried on other browsers but getting the same (Vivaldi & Opera).

Youtube versions seem to play ok - HTML5 & Progressive versions don't work

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#654 Edited by spareburden (7 posts) -

@kiddomac: same issue here. There was another thread on the forums for this issue. If you open a new tab and close it, the “video loading” should actually start loading.

https://www.giantbomb.com/forums/bug-reporting-33/strange-issue-on-safari-with-ios-12-and-chrome-on--1849089/

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#655 Posted by Rewind (2 posts) -

I've been unable to watch any videos on the site on my iPad pro on iOS safari.

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#657 Posted by Nigeth (161 posts) -

Same here. I can't play any videos on iOS. Video just hangs on either "loading video..." or the white circle. iOS 12 and ipad pro or iphone.

I wish GB would just use the standard video controls because the video player not working has been a constant hassle over the last two years. So much in fact that I often don't even bother watching live streams just to experience the latest way the GB player is broken again.

Stream player restarting from first segment during a live broadcast when "auto" quality is selected is still not fixed.

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#658 Posted by oversteps (17 posts) -

I also can’t load video on iOS. Kind of a bummer, as my iPad Pro is the way I access this site 90% of the time.

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#659 Posted by erikeric (4 posts) -

Adding to the list of folks that can’t play video on Safari in latest version of iOS 12 on an iPad Pro (2018 12.9”). Just says “loading video” forever. Private mode doesn’t help. Reloading without content blockers doesn’t help. Requesting desktop site doesn’t help.

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#660 Edited by Puchiko (846 posts) -

Ever since the new site update my streaming is pretty much broke or much worse then before. I have to reload the page 3-4 times just to get the video to start. I used to be able to stream at HD but now I have to set it to Auto and it always defaults to the lowest bitrate. I am using Firefox/Chrome on a windows 10 PC and Chrome on an iPad. Its not as bad on the iPad but still worse than before.

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#661 Posted by stantongrouse (196 posts) -

<p> Not sure if this is the right place but I have been having issue watching GB infinite via the GB Enthusiast app on amazon fire stick. It now just turns the GB app off if I click on infinite and it doesn't show as there being any live shows if I try via the Twitch app. There is every possibility it is an issue my end, but I currently don't seem to be able to fix it. Even with turning it off and back on again. </p>

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#662 Posted by pyeeater (16 posts) -

When continuing watching on Chrome Version 70.0.3538.102 (Official Build) (64-bit), the video playback screen starts just to the left of centre of my monitor which means the right hand side of the playback screen is off my monitor, this is on 100% at 1440 resolution

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#663 Posted by Gatorman (16 posts) -

When I'm trying to watch any of the extra life giant bomb East videos on my Roku player, it just spits me out of the app every time

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#664 Posted by Sargus (790 posts) -

@gatorman said:

When I'm trying to watch any of the extra life giant bomb East videos on my Roku player, it just spits me out of the app every time

Came here to post this exact issue. I'm using a TCL Roku TV. The problem only happens on the Extra Life videos -- everything else (even the latest Bombcast video, which is longer than the EL vids are) loads and plays fine.

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#665 Posted by leethomas93 (1 posts) -

I've been trying to use the giant bomb roku app on my TCL TV with Roku built in. Every time I select the app, the screen goes black for a second then it goes back to the app selection screen. I've never been able to successfully open the app. I've tried removing and reinstalling the app several times with no success. Any ideas?

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#666 Posted by KiddoMac (54 posts) -

The iPad / iOS-Bugs seem to have been fixed. Thanks team GB!!!

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#667 Posted by yourbrain (35 posts) -

@sargus said:
@gatorman said:

When I'm trying to watch any of the extra life giant bomb East videos on my Roku player, it just spits me out of the app every time

Came here to post this exact issue. I'm using a TCL Roku TV. The problem only happens on the Extra Life videos -- everything else (even the latest Bombcast video, which is longer than the EL vids are) loads and plays fine.

Same for me! I thought it might have something to do with my hardware/internet and the vid quality?... I'm on pathetic DSL and an old/basic Roku (whichever model came free with Sling TV signup 2+ years ago)...

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#668 Posted by AuraofVengeance (6 posts) -

I'm now experiencing the same issues as well. I just picked up the 55" TCL while it was on sale and tried to install and open the giantbomb app through the built in roku interface. The application when it appears to launch fades to black and then a second or two later dumps right back to the home screen.

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#669 Posted by totsboy (495 posts) -

Since the update I'm unable to run the videos on the browser of my Samsung KS8000 (2016 model). Anyone else with the same problem?

Also having weird audio synch issues when running on chrome on my laptop (but on my desktop works fine)

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#670 Posted by Krutch (14 posts) -

I’m unable to watch live-streams for more than a few seconds before they restart from the beginning of the stream on an Iphone XS using IOS 12.1. I’ve tried it in Safari and Chrome with the same results.

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#671 Posted by foeaminute (135 posts) -

@puchiko said:

Ever since the new site update my streaming is pretty much broke or much worse then before. I have to reload the page 3-4 times just to get the video to start. I used to be able to stream at HD but now I have to set it to Auto and it always defaults to the lowest bitrate. I am using Firefox/Chrome on a windows 10 PC and Chrome on an iPad. Its not as bad on the iPad but still worse than before.

Same here. I have to switch to Youtube player to get it to work, and that doesn't always help. I literally cannot watch any new content, no matter the browser or adblocker on/off.

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#672 Posted by dregan (9 posts) -

I'm 100% sure this has been mentioned, but when I click a new video in a window that already has a player in it, the video won't load (example: watching Steel Rats quicklook -> clicked into Battlefield V quicklook, loaded the thumbnail and play button but would not play). Same thing happens if a video finishes and it tries to load the next one (Mass Alex as the example here). Reloading the tab fixes it, but it's mildly annoying, and mild annoyance is the worst kind!

This is in both Chrome with uBlock Origin and a vanilla Internet Explorer.

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#673 Posted by larmer (1095 posts) -

So I guess that audio/video skipping issue with HTML5 mode is just never getting fixed...

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#674 Posted by RustyGunz (26 posts) -

@foeaminute@puchiko: Same problem, Chrome on win10 desktop. Just a bunch of spinning loading wheels.

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#675 Posted by OldGuy (1687 posts) -

Is there any way to prevent changing to the YouTube player? I keep getting switched to it and I much prefer the GB player (I seem to be the only one who never has trouble with it). I can switch back by firing up a premium video and then changing options and switching them back to my real preferences but that only seems to be sticky for a week or two.

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#676 Edited by njden (7 posts) -

I have a situation where live streams and some videos using the new player won't play any audio though my speakers; however, they will play though my headphones if they are selected as the active output in the Windows sound manager. My setup is the latest Windows 10 (1809 fresh installed) and I have it set up so I can toggle between speakers and headphones which are my only two enabled devices in sound manager. The GB Infinite Twitch stream, any YouTube videos, and several videos / podcasts that use the GB player work fine, and I can toggle seamlessly between headphones and speakers with no issue.

The UPF that is currently streaming (11/30/18) has no audio though my speakers, and only comes out my headphones when they are toggled as active... I've unplugged my headphones, restarted my computer, tried several browsers in their incognito modes with no success.

Some additional examples:

Episode 560 of the Bombcast will play out of my speakers if it's in the video format, but sound will exclusively play out of my headphones if it's in the audio format. Episode 183 of the Beastcast only comes in an audio format and will only play out of my headphones, but not speakers. The Mass Alex Ep. 18 has played fine and I've had no issues with audio what so ever with that entire series. Whatever the issue is it seems very inconsistent and not limited to a single web browser (I use Firefox, but issue persists in Edge).

It's a very strange thing, but I don't think it's related to my setup since before the GB update I never had these issues. Every other video player works flawlessly including YouTube, Twitch, and even CNET and I can toggle at will between my headphones and speakers with the sound automatically swapping. Even the games I play will automatically swap between headphones and speakers without issue.

edit:

I'd also like to report that the issue persists only when playing from the website. I downloaded a copy of the Beastcast and played it though VLC with no issues; however, playing the same episode though the website resulted in complete absence of audio from my speakers, but not my headphones.

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#677 Posted by tenaciousdave (23 posts) -

Using an Apple TV, I get a bunch of buffering. Video will play for about ten seconds then buffer for awhile then get a few more seconds. The problem doesn't happen if I airplay the video from my phone. I've switched to mostly watching the videos on youtube, but if it's a premium video, I'm forced to airplay it.

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#678 Posted by njden (7 posts) -

@njden:

Just wanted to say that I solved my issue by going into my Windows "Sound" settings and clicking the "Configure" button on my speakers... They were apparently set for some kind of weird 5.1 configuration instead of how they should have been.

In the end it wasn't a GB site issue, but I'll leave this post here in case anyone stumbles upon it while experiencing the same issues.

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#679 Posted by bathala (1496 posts) -

thank you. Live show finally works on LG OLED browser

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#680 Edited by Ryudo (160 posts) -

I have restarted Roku 4 many times but no change. Anytime I load the Giant Bomb App I get an error window that says "Content loading failed. 2 requests for content failed. press \<_\ to continue" I can't uninstall the app because the Giant Bomb app listed on the Roku store is the old one that won't launch. So I am stuck with the one that launches but I get this error.

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#681 Posted by Ichi_ (26 posts) -

@ryudo said:

I have restarted Roku 4 many times but no change. Anytime I load the Giant Bomb App I get an error window that says "Content loading failed. 2 requests for content failed. press \<_\ to continue" I can't uninstall the app because the Giant Bomb app listed on the Roku store is the old one that won't launch. So I am stuck with the one that launches but I get this error.

I'm having the same error, tried the app on the store it did not work either.

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#683 Posted by stingo (100 posts) -

Roku 3 and Roku Ultra here - select the channel, the logo displays for a few seconds then I get returned to the Roku main menu.

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#684 Posted by milhous (25 posts) -

A year later, I'm still having the same issues. I've now even moved into a different place in the same city, exact same problems.

  • What kind of issue are you running into?:

On AppleTV, videos stop frequently to buffer, with many essentially unwatchable.

  • Any specific videos where it’s occurring?:

No. It seems to be way worse on videos that are long: the Destiny raid, for instance, won't get more than a few seconds in before it starts to chop. Watching, say, the latest GBE Playdate, I'll get a couple minutes before it pauses.

(skipping questions)

Browser where issues are occurring (have you tried another one?):

  • What’s your IP address (in case it’s an Akamai issue)?:

24.22.72.*

71.238.82.*

Other relevant notes from the thread:

* Streaming from other devices seems to go fine, including changing formats and everything -- I can, for instance, fire it up on another device and stream to the AppleTV without issues.

* No problems streaming other content on the device, including other stuff from the CBS app

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#685 Edited by shiro2809 (268 posts) -

Using smartcast/chromecast on my tv I've been running into a few issues for awhile, a few more since the redesign.

  • What kind of issue are you running into?:

When starting it, it is video player dependent so if it's at full volume it'll put my tv volume to 100%, and I have to pause the video before starting the cast too or it'll keep playing in the browser. The new problems with the redesign is that I can't just go to another video and hit play, even if it's in the same series, it just won't load/do anything. To fix it I need to stop casting and then refresh the page and then start casting again for it to actually work.

  • Browser where issues are occurring (have you tried another one?):

Been happening for awhile but using Google Chrome Version 71.0.3578.98, 64 bit. Can't cast via Microsoft Edge/IE and don't have any other browsers. My tv is a Vizio model E55-E2.

  • Are the issues the same in incognito mode or when you disable extensions?:

Still happens in incognito with no extensions. Every other site works perfectly fine, and streaming GB from the Video Bomb app on Android works perfectly fine too, it's just the actual browser website.

If any other info is needed I can hopefully supply it too. It's pretty annoying to deal with :(

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#686 Posted by Ryudo (160 posts) -

UPF isn't on Roku.

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#687 Posted by Sasstic (9 posts) -

In the last few days videos have began to perform poorly on both Chrome and Firefox. Today videos will no longer play on both browsers.

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#688 Posted by agenta (24 posts) -
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#689 Edited by fuzzyset (22 posts) -

Consistent buffering issues with HD quality content on multiple apps:

Giantbomb Enthusiast App (Nvidia Shield)Giantbomb Video Player (Xbox One X)Giantbomb Video Buddy (iOS)IP: 70.251.185.xyz

We have gigabit fiber, the Shield and Xbox are wired, and typically no other issues with video streaming. No buffering issues with High Quality. Usually end up watching on Youtube cause of the constant buffering, but obviously can't watch premium stuff there, so this is a bummer for us.

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#690 Posted by inevitabledoubt (20 posts) -

@krutch: I am currently experiencing the same problem trying to airplay live video, like this week’s UPF, from iPad to my Apple TV. The live stream plays for about 5-10 seconds before jumping all the way back to the start of the stream. I am on an iPad Mini 4 with the most up to date iOS and an Apple TV 4K with the most up to date tvOS.

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#691 Edited by Klecktacular (3 posts) -

What kind of issue are you running into?: Video plays for a little while, then buffers forever

Any specific videos where it’s occurring?: I've only ever noticed it on Premium videos (all), since I watch the free videos on YouTube

Browser where issues are occurring (have you tried another one?): Chrome (Windows), have not tried other browsers.

Are the issues the same in incognito mode or when you disable extensions?: Videos work for slightly longer in Incognito, and I have no issues on my work computer (Chrome OS)

If not, what extensions are you running?: Adblock Plus (disabled), Application Launcher for Drive (by Google), Back to Backspace, Dark Skin for Crunchyroll, Full Page Screen Capture, Google Docs Offline, Google Mail Checker, Honey, New XKit, Pop up blocker for Chrome - Poper Blocker, Refresh for Twitter, RSS Feed Reader, View Image

Have you tried switching from HTML5 to Progressive streaming? Did this help your issue?: Yes, no

Have you tried switching from Auto quality to one of the other options? Did this help?: Yes, no

What’s your IP address (in case it’s an Akamai issue)?: 2601:647:5680:21a0:1076:5ace:a3f7:c995

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#692 Posted by futureburger (13 posts) -

also having the buffering problem, sorry

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#693 Posted by BearPawB (36 posts) -

Chromecast is a juttery mess again

My phone keeps going 10 seconds back

they only had fixed these issues like a month ago and it is already back

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#694 Posted by CircleNine (424 posts) -

There isn't a way to search for videos in the Roku app that I'm missing, is there? I was trying to find the first Jeff Gerstmann's Pro Skater video, and the show isn't listed under the shows tab (which is missing a decent number of shows actually), so I ended up needing to watch it on my tablet with Video Bomb and then screen mirror it onto my Roku.

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#695 Posted by Rorie (5741 posts) -

@bearpawb: Is CC still an issue for you? I was also under the assumption that this was resolved. Is this for livestreams or archived content?

Staff
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#696 Posted by Griskorv (17 posts) -

Can't seem to play any videos in Safari Version 12.0.2 (14606.3.4), using macOS Mojave 10.14.2 (18C54). Works fine in Chrome on the same OS.

Pressing play brings up the twirling loading icon which then disappears after a second and the play button appears again.

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#697 Posted by MrJones1406 (10 posts) -

@griskorv: Been having a similar issue with Safari, seems to be a problem with the HTML5 version of the vids, when changing to progressive they then work for me. Maybe this could work for you too in the meantime?

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#698 Posted by Griskorv (17 posts) -
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#699 Posted by OtherJZee (14 posts) -

@mrjones1406 This fixed a problem I started running into today as well - thanks!

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#700 Posted by therealtakeshi (57 posts) -

Getting the same "HTML5 videos not playing" error on Firefox 64.0.2 on macOS High Sierra. Switching to Progressive allows videos to load. Earlier livestream was fine.