The trainwreck that is Fallout 76 and everything surrounding it has led to people wanting refunds for the clearly broken game, however Bethesda says no. They are apparently allowing some users to get refunds but not everyone?
This is specifically related to the Bethesda.net Launcher which Bethesda has complete control over.
I've "uninstalled"(the launcher apparently doesn't uninstall anything other than the uninstall.exe file, since i told it to remove everything and that was the only thing it removed) the launcher as i feel that if i cannot get a refund or have to struggle to get a refund for something like this, then the service isn't worth trusting.
Steam is pretty lenient around refunds, i can trust that if the game is THIS BAD, i can get my money back.
But since it's Bethesda's own launcher, i have no voice or any real chance to get my money back, atleast with Steam being so big, you know that governments are paying attention to it, but Bethesda that has only a handful of games, i think not.
I don't know if i worded my concerns adequately but i hope i get my point across.
Also the recent huge data leak of the people that wanted some form of compensation doesn't help.