I like many others have ordered GTA V from the aforementioned company, game.co.uk. I don't live in the UK, but I thought I might save myself some trouble of getting the game by preordering it on Wednesday 11th of September, 6 days before release. Before confirming the order, I have made sure that the "expected delivery" column says "September 17th", the release day. It did. On Friday 20th, still GTA V-less, I wrote an email, asking about the delivery. I didn't receive an answer to this day (26th). They have drawn money from my account and gave my nothing so far. I have later learned that GTA V was shipped to all customers (not just UK customers) on 16th of September, not earlier. Had I known that, I wouldn't have ordered it via Game.co.uk. I'd buy it in my homecountry. They obviously wouldn't tell their customers about the late shipping, because a lot of people wouldn't order the game at their webstore, knowing that it would take much longer to deliver it. Still, 10 days have passed, it's the 26th of September and I still don't have my GTA V. I've decided to return it when it eventually gets here (probably sometime in 2020). Summary:
15 days have passed since the preorder
11 days (it probably won't arrive today) have passed since the alleged shipping (but God knows when they have actually shipped it)
Still no game
Money drawn from account (obviously)
I live in a European country roughly 900km from the UK. I could hitchhike this distance in less that 15 days. If you don't want this to happen to you, avoid game.co.uk. They don't even provide you with a package tracking number (unless your package is worth more than a 100GBP, which most packages aren't). They don't reply to your emails and the staff on the "live-chat" forum only provides you with basic information. It's a waste of time and money.
1) Game.co.uk is lying about the shipping date. They sent their first batch of games to UK customers and thought "screw the abroad deliveries, they'll wait". No, we won't. I won't.
2) Game.co.uk is lying about the shipping date, full stop.
3) Game.co.uk is actually making money on the 3GBP fee for shipping by ordering super-cheap postal service and thus saving money.
4) The package got lost somewhere on the way. Still, it would help if I had a package tracking number which they don't provide unless you order goods for more than a 100GBP.