Family settings on xbox!

My old xbox broke down again (this is the fourth time) and since I bought it used, I got another used machine. The problem is that when I try to go on to xbox live it says that "the family settings prevents you from signing on to xbox live" and since I don´t know the password I can´t change it. Is there some way to override this?

sry I should have put this in the 360 forum...

If you've forgotten the answer to your pass-code reset question as well as your pass code, please call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).

If you've forgotten your Xbox LIVE pass code, please call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).

From the xbox site, looks like youre stuck unless you want to ring them.

Where did you buy a used console and why wouldn't they have removed the account or told you the password when you bought it?

"

If you've forgotten the answer to your pass-code reset question as well as your pass code, please call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).

If you've forgotten your Xbox LIVE pass code, please call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).

From the xbox site, looks like youre stuck unless you want to ring them.

"

"Justaddwater said:

"

If you've forgotten the answer to your pass-code reset question as well as your pass code, please call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).

If you've forgotten your Xbox LIVE pass code, please call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).

From the xbox site, looks like youre stuck unless you want to ring them.

"

Well the thing is, I didn´t enter the password, the previous owner did, since the machine is used."

"Where did you buy a used console and why wouldn't they have removed the account or told you the password when you bought it?"

"Jixashauser said:

"Justaddwater said:

"

If you've forgotten the answer to your pass-code reset question as well as your pass code, please call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).

If you've forgotten your Xbox LIVE pass code, please call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).

From the xbox site, looks like youre stuck unless you want to ring them.

"

Well the thing is, I didn´t enter the password, the previous owner did, since the machine is used."

Yeah, but its all the same to the guy on the other end of the phone, you cant remember your code just like everyone else. Im assuming theyll just ask for a serial number or something. I cant think of what else they would want."

"brukaoru said:

"Where did you buy a used console and why wouldn't they have removed the account or told you the password when you bought it?"

I bought it at Gamestop ( called EB-games over here in Sweden) and I don´t think they know the password, only the previous owner does...which is frustrating as hell..."

it´s just really annoying cause, yesterday I went to replace the broken xbox, and they gave me another broken xbox, which I didn´t notice until I got home and they had already closed :P so, -2 for GameStop!

"it´s just really annoying cause, yesterday I went to replace the broken xbox, and they gave me another broken xbox, which I didn´t notice until I got home and they had already closed :P so, -2 for GameStop!"

haha aparently not :P I´m kinda tired of the my xboxes breaking down all the time, are the newer versions better or is it the same thing?