Gamefly needs some serious reform

I've been using Netflix for 2 or 3 years now. It's a pristine service: 1 day returns, and 1 day shipping consistently. No matter how massive the demand is or what format I order, DVD or Blu-Ray, it has never faltered in 800+days of continual use.

Gamefly is useless. Twice now my game has gotten lost in the mail, and delivery is 4-6 days if I'm fortunate, and I'm maybe 150 miles away from their nearest shipping location. Why does this site exist? Their amount of copies for releases of all sizes is so limited chances are higher you won't get your preferred game than not. I am not satisfied in any facet of the word, and I plan to cancel my membership soon. If you're considering the service, don't. Pay the extra $10 at your local Blockbuster, it's seriously worth the extra fee.

It is well worth it , even with its problems.

Thanks man i was going to look into that, are there any other good game renting sites does blockbuster or Netflix support games?

I have to agree, I was a member of Gamefly about a year ago when there were only two shipping centers, and I canceled my service because it was taking them 3 days or more to send me a game.  Then in February I joined again because they had finally gotten two more shipping centers and one that was releatively close to me.  So I order the service again and it was still taking them three days at the least!  I canceled again and I won't join again until they get a shipping center at most 75 miles away from me.

"Thanks man i was going to look into that, are there any other good game renting sites does blockbuster or Netflix support games?
"

They take forever but I have no other means of renting games so I deal with it. I'm usually not in a rush to receive the games I get either.

No, they need a serious price drop.

"No, they need a serious price drop.
"

games are far more expensive to buy in bulk than films.

if you have a lot of games you want to play and don't care which one you get first, it's not too bad.

The opposite happened to me.

It seems like the only way to get a popular game from GF in a reasonable amount of time is to nuke your entire queue of games except for that one that you really want  to get in. Otherwise they'll ship you anything else possible.

I like gamefly just because it has no late fee.   during the school year i can end up having a game for a couple weeks wit out playing it.

I've been a lucky one
I've had no problems except for getting games that are fairly low down on my Q which is annoying sometimes.

They canceled my account back in 2005 because 7 games I sent back got lost in the main (I think someone at the post office was stealing them).
Now that I have a different credit card and new address, I've started up a new subscription.  Hopefully the mail carriers are more trustworthy around here.

I like it it make take like 4 days to get to where I live but at least I don't have to buy games when I wanna play them and it's not too expensive

I like Gamefly.  I used to have Gameznflix and, though it's a lot cheaper, the service was terrible.  At least Gamefly seems like a legitimate professional company.  This week is a bad example because they received my game on Thursday and didn't send anything else out yet, but USUALLY if I put a game in the mail Monday morning I get a new game Wednesday afternoon.  Of course, I live in L.A. which is also their corporate HQ.... but still, I think it's worth the money.

" I've been using Netflix for 2 or 3 years now. It's a pristine service: 1 day returns, and 1 day shipping consistently. No matter how massive the demand is or what format I order, DVD or Blu-Ray, it has never faltered in 800+days of continual use.

Gamefly is useless. Twice now my game has gotten lost in the mail, and delivery is 4-6 days if I'm fortunate, and I'm maybe 150 miles away from their nearest shipping location. Why does this site exist? Their amount of copies for releases of all sizes is so limited chances are higher you won't get your preferred game than not. I am not satisfied in any facet of the word, and I plan to cancel my membership soon. If you're considering the service, don't. Pay the extra $10 at your local Blockbuster, it's seriously worth the extra fee. "

I had the same problems when I had gamefly. 
 
The only way I could get a new release is if I took everything off my queue and put the new release on BEFORE the game came out. 

Holy crap! Bumping a thread from the third day the site was live? Most of these people are long gone!

Maybe in the year since these original complaints were posted Gamefly has fixed some of its problems.  All I know is that I've had the service for over a year and am very satisfied with it.  It could be a little cheaper, but all in all I've had nearly no troubles. 

Here comes logic: 
 
You guys have to understand that Gamefly is a TINY group. Compared to Netflix who ships out zillions of discs, and Blockbuster who is just starting to ship out games, they have TONS of competition. 
 
It also doesn't help that there have been cases where postal office workers have stolen Gamefly shipments.  That, and USPS doesn't have the same care with Gamefly discs as they do with with Netflix. 
 
Plus they only have FOUR distribution centers compared to Netflix who have around 40 or so. 
 
Oh, and I don't have Gamefly. It seems a bit too expensive at the moment.

" twenty0ne said:

"No, they need a serious price drop.
"

Their fees are relatively low. "

This is why Netflix should support games.

I was pretty unimpressed with Gamefly as well. It's basically at least a week of lag time between shipping and receiving games which is unacceptable for a service that costs that much. I never had problems getting games I wanted but I still canceled it after a couple months as I felt like half the month was spent waiting for games instead of playing them.
 
They've been around quite a while now and they haven't seem to improved much. I just hope Netflix starts offering games and puts Gamefly out of its misery.

I've heard nothing but bad things about gamefly.  I wouldn't recomend it to anyone.

I have yet to have any issues with Gamefly (knock on wood). I have found it to be a fast, reliable and cost-efficient service.

My Gamefly experience for the past two years has also been remarkable.  I usually get my games 2 business days after they have been shipped.  My games are mailed to me in the order I have them on my Game-Q (although I usually make sure that only one game on my list is available, to ensure that I get what I want).  I get newly released games 1-2 days after it's release date.  I had a game get lost in the mail once, but after I emailed my complaint, I received a new copy two days later.

I would receive a new game every other day if it was available, I believe. Still a game was lost in the mail once and even though I did not have to pay for it, I remained cautious of the service. I think a lot of mail boxes get swiped in my area, so it would probably be better for me to just turn it in directly into the post office if I ever decide to get another account.

" It also doesn't help that there have been cases where postal office workers have stolen Gamefly shipments. "

" This is why Netflix should support games. "

Funny, I've loved it so far. Sure, it can take 2-3 days to send out the game, but considering the # of hours I get out of a game compared to a movie, I haven't minded the shipping time. The only thing that I wouldn't mind is if they greatly improved their stocking, so the games are much more readily available.

I use Game Access. it's out of Quebec. i have 2 games out at a time and usually takes 8 days between me sending out a game and getting a new one. doesn't bother me at all, i get to play a hell of a lot more games that i would normally of passed on or bought and regretted.

Top class thread necromancy here. I wish we had a service like Gamefaly to complain about where I'm from :(

I'm pretty sure that Netflix does NOT own Gamefly, as I can't find any sources that say otherwise.
 
I remember hearing that Netflix was considering to do games, but backed out because it is almost unprofitable.  Unlike movies, where retailers can ship back any unused DVDs/Blu Rays back to the movie studios for a refund, games must be complete bought by Gamefly.  This would probably create storage issues, as some games have huge demand when it comes out, but then are never rented again a few months later.  That is why they really push features like "Keep It."  Then there is the whole issue that games cost way more than movies.  Losing an old DVD through the mail isn't a big deal, but losing $60 video games can add up quickly.

Yea, GameFly sucks. I tried it out for a month and it was trash. Just rent used games from GameStop and return them within 7 days, ta-da! Free rentals!