MS will not repair my 360

I got the red ring of death so you'd think 3 year warranty apparently not .
The MFR date is 2007-11-01 but customer service tells me my 360 is
 not covered under warranty that it will be $99.99 fuck them.

This is my 3rd 360 and never will i buy anything that has to do with Microsoft.

Call back again, it is covered. I just had mine repaired and it is older than yours.

Sucks man.  Yea Microsoft really dropped the ball this generation.

Well...might I recomend a PS3 ;)

"Well...might I recomend a PS3 ;)"

Yeah call again and let us know how it goes.

I have a PS3. I'll probably get a 360 when they are cheap and reliable (if that ever happens....).

"Yeah call again and let us know how it goes."

As well as the dreaded red ring, you also have the dreaded refusal to repair under warranty conditions. Oh the woe of being a 360 owner.

Good luck mate, badger the fuckers if need be.



United ftw!

That's odd, my friend just got his 360 back from being repaired for the red rings and they fixed it for free

It's a no go boys the supervisor tells me the 3 year warranty covers only from the original date of purchase .
So my replacements 360 is not covered under the 3 year warranty .

"It's a no go boys the supervisor tells me the 3 year warranty covers only from the original date of purchase .So my replacements 360 is not covered under the 3 year warranty ."

There's definitely something wrong, as Megalon said. You couldn't have bought a system that wasn't manufactured yet! It should be covered.

Sorry to hear about your problems. I can't really advise as I've never been in the same situation myself.

However, United! Think we'll make it past Porto next week?

"Coltonio7 said:

"Well...might I recomend a PS3 ;)"

I have one. :)"

"There's definitely something wrong, as Megalon said. You couldn't have bought a system that wasn't manufactured yet! It should be covered."

Just call back again, my 360 is older than that and had no problem getting it repaired back in November.

"Sorry to hear about your problems. I can't really advise as I've never been in the same situation myself.However, United! Think we'll make it past Porto next week?"

"Just call back again, my 360 is older than that and had no problem getting it repaired back in November."

"Warfare said:

"Coltonio7 said:

"Well...might I recomend a PS3 ;)"

I have one. :)"

Your winnar."

"get2sammyb said:

"Sorry to hear about your problems. I can't really advise as I've never been in the same situation myself.However, United! Think we'll make it past Porto next week?"

I never knew you were a fellow United fan, it's nice to know there are a few of us here.  Yeah, definitely, I don't think Porto will pose too much problem, not this season. As with any game at this stage, it will be tight, but our players have a wealth of experience and skill all over the pitch to deal with them."

"Warfare said:

"It's a no go boys the supervisor tells me the 3 year warranty covers only from the original date of purchase .So my replacements 360 is not covered under the 3 year warranty ."

But there is no problem, because...that's less than 3 years. You said it was manufactured in Nov. 2007, so, assuming you did not purchase it before it was manufactured somehow, it should still be covered. I got one in May 2006 and just got it repaired with no problems.

I'm sensing some kind of schenanagins here...either with your dates, or MS. 

"

"cinemandrew said:

"Megalon said:

"Warfare said:

"It's a no go boys the supervisor tells me the 3 year warranty covers only from the original date of purchase .So my replacements 360 is not covered under the 3 year warranty ."

But there is no problem, because...that's less than 3 years. You said it was manufactured in Nov. 2007, so, assuming you did not purchase it before it was manufactured somehow, it should still be covered. I got one in May 2006 and just got it repaired with no problems.

I'm sensing some kind of schenanagins here...either with your dates, or MS. 

"

I believe the problem is that he's had his xbox replaced already a couple times, and each time it's replaced, the original warranty is voided, and I believe it's replaced with a one-year warranty. So if he had it replaced over a year ago, then he would not be able to get another replacement under warranty. I think that's pretty standard for warranties on electronics. It sucks dude, but I'm pretty sure they mention that when they replace your system, if not verbally, then somewhere in the paperwork."

Yeah that's possible I guess, though I had mine repaired previously as well I didn't run into any problems. I didn't realize the 3-year is replaced by a 1-year...that's just pure bull pucky."

"I believe the problem is that he's had his xbox replaced already a couple times, and each time it's replaced, the original warranty is voided, and I believe it's replaced with a one-year warranty. So if he had it replaced over a year ago, then he would not be able to get another replacement under warranty. I think that's pretty standard for warranties on electronics. It sucks dude, but I'm pretty sure they mention that when they replace your system, if not verbally, then somewhere in the paperwork."

1.3 red lights doesn't all ways mean RROD it could be e74 which is covered under a 1 year warrenty and not a 3 year warrenty.
2.They cannot JUST REFUSE to repair your console which it seems like they are doing from your topic title.
3.Call them up go through the process register your console online...ect
4.complain and they will repair it for cheaper.

Xbox 360 Towel Trick my 360 works now!!!!!!!!!!!!!

"Xbox 360 Towel Trick my 360 works now!!!!!!!!!!!!! "

"Warfare said:

"Xbox 360 Towel Trick my 360 works now!!!!!!!!!!!!! "

Only a minor fix. You're fucked in a week."

you said it was your third? I think replacements are only covered for six months or something like that. I think thats what the deal is with me now.

Replacement consoles get a 1 year warrenty they are still covered under the 3 year rrod warrenty though.

Do it online. That way there is no Customer Services guy who doesn't know what they're talking about there to say no, when it is covered by the 3 year warranty.

I'm sure replacements are covered by RROD for the 3 years - it has a shorter warranty for other problems though. My friend had a faulty HDD drive in his replacement which he had had for over a year and he reported it as having a HDD error and "intermittant RROD" (which it didn't have) and it all got replaced for free.

Just explain to them that this is a fault with -their replacement- and it is not your obligation to pay for their mistakem, especially one so common as the RROD.

Use the X-Clamp mod and fix it yourself  at least in my view thats the best option

Seriously, just get a PS3.

"Seriously, just get a PS3."

"Kou_Leifoh said:

"Seriously, just get a PS3."

While I concur, it doesn't really help the OP's cause -- either way he's going to have lost money on a system that's broken, which isn't neccessarily his fault."

If you do decide you want to be playing a 360 again, go for buying an Arcade console and use your old HDD, the $99 over the repair is worth another 3 year warranty, plus it will be one of the newer motherboards supposedly less prone to problems.

just take your 360 and chuck it off a cliff

hmmm then i was wrong about the 3 year but the systems do get a 1 year warrenty and 90 day so you should be clear if its under a year old.

Please tell me you didn't get that message and simply say ok and hung up. I got that exact response from them and regardless of whether I was covered or not I let off on them. No way are you making me pay for a fault with your hardware that you aren't even sure of the cause or source. It happened cause I bought your damn machine and that's what I told them plus more. Got put on hold so they could "talk to the manager" and a few minutes later, lo and behold, I was in fact covered and they would repair my 360 free of charge. Don't let them play you for a puppet. Call them back and tell them exactly what you're thinking.

I have had to give MS 200 dollars now in repairs...one console melted a disc while I was playing it. Another just keep freezing but wouldnt red ring.


Paying them didnt both me...I use my 360 all the time...100 bucks for repair isnt bad.

To all you people thinking the PS3 is flawless. I agree its got a much better rate but it still is consumer electronics. My PS3 had nonworking USB ports when I bought it. So I had to send it back. Free to fix though.

"I have had to give MS 200 dollars now in repairs...one console melted a disc while I was playing it. Another just keep freezing but wouldnt red ring.Paying them didnt both me...I use my 360 all the time...100 bucks for repair isnt bad. To all you people thinking the PS3 is flawless. I agree its got a much better rate but it still is consumer electronics. My PS3 had nonworking USB ports when I bought it. So I had to send it back. Free to fix though. "

When did you get your 360?  Is this one your first and only?  Because the 3 year warrantly only applies to the date you got your first one and any you get from repairs or replacements through MS dont extend to 3 years.

Call back again and again.  I know it i annoying, but half of the fucking operators have no clue what they are taking about.  Some tell you the craziest stuff that makes no sense...  I don't know if they just don't care or if they are really actually idiots?

"To all you people thinking the PS3 is flawless. I agree its got a much better rate but it still is consumer electronics. My PS3 had nonworking USB ports when I bought it. So I had to send it back. Free to fix though. "

"get2sammyb said:

"Kou_Leifoh said:

"Seriously, just get a PS3."

While I concur, it doesn't really help the OP's cause -- either way he's going to have lost money on a system that's broken, which isn't neccessarily his fault."

Well...He could lose money on getting his 360 repair for the fourth time, or he spent some cash on getting a PS3"