T-shirt scam: a play in three parts

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rorie

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Edited By rorie  Staff

Actual email chain. Keep in mind that this guy's email address does not match to an account on the site and does not return any results for previous orders on our store. He's also never emailed support before.

Defective t shirts

Please let me know if u can help regarding the defective t shirts?

Thanks

Jack

Me:

Hey Jack,

Sorry, what was this in relation to? I don't see an older email from this email address?

Him:

It's regarding your tshirts that were defective by not fitting correctly.

So I am requesting proper tshirts

Thanks

Jack

Me:

Hey Jack,

If there's an issue with shirts fitting, I would email orders@socialimprints.com; they're our warehouse partners and should be able to set you up with an exchange. Sorry for the trouble!

Him:

It's not just that one of them is itching myself quite terribly so if its all right with yourself I'd appreciate just a replacement.

Regards

Jack

Me:

Hey Jack,

If you have a defective shirt, please email our warehouse at orders@socialimprints.com; they will be able to arrange for an exchange or a return if you like. Sorry for the trouble!

Him:

I already sent it months ago that's why when I didn't hear back I thought I email you. Is there any way for yourself just to send out the tshirt ?

Me:

Unfortunately I don't work at the warehouse but I can try to email someone directly. Do you have an order number for the order you placed?

Him:

No as its been so long but yes I would appreciate if u could work it out and have them finally send out the tshirt.

Please let me know

Thanks

Jack

Me:

Can you send me a picture of the defective shirt? Or can you let me know the email address that you ordered from? I'm not seeing any orders tied to your current email address.

Him:

I don't have the T-shirt anymore because I sent it to yourselves for replacement. I guess u guys never received it because I never heard back.

Me:

...(not going to respond anymore).

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Eureka16

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Not suspicious at all!

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hassun

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Implying that Giant Bomb has ever had "proper" shirts was his his first mistake!

I don't envy your work Rorie, thank you for everything you do.

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AlwaysBeClothing

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My experiences with GB support and shirt buying have always been excellent (I have bought MANY shirts). I'm sorry you have to deal with nonsense like this in the day to day operations. You are the best Rorie and I hope your e-mailins go smooth from here!

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deactivated-5e6e407163fd7

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Same thing happened to me, shirt plzzzzz?

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FCDRandy

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What's the end-game there I wonder?

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TheHT

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You're a patient man Rorie. God bless.

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liquiddragon

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As a guy named Jack, I want to apologize. I'm sorry.

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GrizzlyButts

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Itching quite terribly reading this. Quite terribly.

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cooljammer00

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Better or worse than being emailed about why an IPhone game is broken?

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danlongman

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Oh man some people.

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rorie

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#11  Edited By rorie  Staff

ADDENDUM:

ME:

Hey Jack,

What address was the order originally shipped to?

HIM:

I had only stayed at that residence for a few months As its been over two three months I've since moved so I don't remember.

But I do have a new address that I will be staying for at least a month so that will leave lots of time for myself to receive it so u can send it safely.

Regards

Jack

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Datajack

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Ask him what shirt it is, really curious which one he wants to scam.

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ErkableGamer

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#14  Edited By ErkableGamer

I love how he never specified what shirt it was. All we know is, it didn't fit and it was itchy lmao

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Xdeser2

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Seems Legit!

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ShaggE

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Hey, umm... I tried to buy a lifetime subscription but I never received it, and there's probably no evidence of me buying it because reasons, and this monthly sub is really itchy... I'd like a lifetime subscription and 10% of all CBSi profits for my trouble and a free copy of Destiny 2, plz.

Warmest regards,

Me

(seriously though, that bit about him not remembering his previous address after a couple of months is hilarious)

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Bored_Ming

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I am Jacks itchy shirt.

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redwing42

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itchy...tasty...

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monkeyking1969

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The Father's face is stern and strong,

he sits and judges right from wrong.

He weighs our lives, the short and long,

and loves the little children....



Keep fighting the good fight Mr. Rorie.
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Toparaman

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@rorie said:

ADDENDUM:

ME:

Hey Jack,

What address was the order originally shipped to?

HIM:

I had only stayed at that residence for a few months As its been over two three months I've since moved so I don't remember.

But I do have a new address that I will be staying for at least a month so that will leave lots of time for myself to receive it so u can send it safely.

Regards

Jack

I'd love to see how long he's willing to keep this up just to get a free t-shirt.

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bybeach

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C'mon Rorie! He (ended up) working really hard for that shirt with all those e-mails! Though I guess 'u' did, also.

I appreciated how you handled an issue with me a few years back .

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TaintedKane

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As a fellow support staff myself. I feel your pain.

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NickFoley

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LOL, what a poor scam.

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kanyeeast

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One time I ordered a Giant Bomb shirt but all I received was an empty (yet sealed) bag. I emailed support (this was during the Whiskey Media days) and received a replacement right away. Maybe "Jack" is alternate timeline me, separated from his own comtinuity, caught in a hellish temporal loop, forced to live out the same day over and over until he finally gets his shirt, breaking the loop and allowing him to return home to his own timeline.

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forteexe21

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#26  Edited By forteexe21

Hi. i want all the M shirts. kthxbai.

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frytup

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If you send me his address I'd be more than happy to buy the cheapest and smallest white undershirt I can find on Amazon, scrawl "GiAnt BOOOOOOOMB" on the front in magic marker, and mail it to him.

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conmulligan

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#28  Edited By conmulligan

Pfft, everyone knows that if you want a free t-shirt, just go to a Buffalo Wild Wings and ask.

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DanishingAct

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You can't scam rorie without a truckload of pups.

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ripelivejam

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Hey Rorie where's that signed copy of Alpha Protocol that I ordered?? Not planning to scam free copy to flip for max $$$$. kthx

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cornbredx

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I'm starting to think this guy is not really named Jack.

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Captain_Insano

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@rorie - can I have a free t-shirt? Please? (this should work like a charm).

I am willing to offer 1 pup photo in return!

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konig_kei

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#33  Edited By konig_kei

I will accept refund in iTunes gift cards here is email Jack@gamebomb.ru

very much thanks

-jack

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AndyC80

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I think you should send him a shirt. I'm worried about him.

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FateOfNever

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I envy the patience you have for dealing with people, Rorie.

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glots

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This is pretty great. You should probably make a blog for these one day.

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LeStephan

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Nothing worse than a defective tshirt :’)

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Onemanarmyy

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My golden medal got stolen. Would be nice if i could get it back. Thanks , peace.

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larmer

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#39  Edited By larmer

To be fair, nothing better than a freebie shirt. I was very excited when my GB shirt order came in and found a freebie GameFAQs shirt with it.

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Pazy

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If he had any experience with this site then he would know to send all support emails with a picture of your dog, then it gets moved to the top of the list.

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aku88

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Well this isn't dodgy at all. I think you better get Jack his videogames.com tshirt as soon as possible!

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avantegardener

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Man, that is a lot of poorly executed work for a 20 dollar t-shirt, I would send him a Gamebomb.ru one.

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deactivated-5b031d0e868a5

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I've always wondered how a shirt could be defective and who you'd be speaking with about said defective shirt

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Dave_Tacitus

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Him: Give me free stuff

Me: No

Him: I'm 14, ok?

Me: Still no

Him: It's got 3 arm holes

Me: Pics?

Him: It's been a week so I threw away the shirt and the holes, and the camera, and the memory card, and the cloud storage company. Please give me free stuff

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suntoria

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Oh this is great. I love that he "doesn't remember his old adress".

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deactivated-5b85a38d6c493

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What is the point though? Like all this work for ONE shirt? This scam attempt is so baffling to me. I assume Jack does this to several other merchandise sellers but still...What the fuck Jack.

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soulcake

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#47  Edited By soulcake

And here i thought Rorie was checking pictures of puppies all day :D. Also, it would have being pretty funny if he just sends a stock photo off a GB Shirt

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Teddie

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How much for the publishing rights to this epic saga?

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geirr

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Almost makes me miss working customer support, or being a GM.. almost.

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Sakr

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This is fascinating